What are the responsibilities and job description for the Customer Experience Specialist position at ACI Inc?
Daily Responsibilities:
- Deliver exceptional customer service while providing information about products and services to existing and potential customers.
- Troubleshoot and overturn customer objections and questions while maintaining a professional attitude.
- Maintain accurate records of customer interactions and personal information.
- Cultivate knowledge on all products and services to enhance customer interactions.
- Participate in team-based meetings to develop new skills, receive personalized training, and network with top executives.
