What are the responsibilities and job description for the Site Reliability Engineer position at ACI Worldwide?
Powering the world’s payments ecosystem
ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Senior Site Reliability Engineer (SRE) – Azure & GitOps (CI/CD) in Norcross, GA or Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!
Role Summary
Senior SRE is responsible for designing, building, and operating highly reliable, scalable systems on Microsoft Azure using GitOps and modern CI/CD practices. Drives automation, observability, and operational excellence across cloud platforms.
Key Responsibilities
- Define and manage SLOs/SLIs, error budgets, and service reliability metrics
- Build and operate Azure-based platforms (AKS, networking, security, monitoring)
- Implement GitOps workflows (FluxCD/ArgoCD) for Kubernetes and infrastructure
- Design and maintain CI/CD pipelines (GitHub Actions/Azure DevOps)
- Automate infrastructure using Terraform/Bicep
- Lead incident response, root cause analysis, and reliability improvements
- Establish observability (logs, metrics, tracing, alerting)
- Embed DevSecOps (policy-as-code, vulnerability scanning, secrets management)
- Partner with development teams to improve deployment safety and production readiness
Required Qualifications
- 3 years in SRE, DevOps, or Platform Engineering
- Strong Azure expertise (AKS, monitoring, networking, security)
- Hands-on experience with GitOps and Kubernetes
- Proficiency in CI/CD tooling (GitHub Actions or Azure DevOps)
- Infrastructure as Code (Terraform, Bicep, ARM)
- Scripting/automation (Python, PowerShell, Bash)
- Experience with incident management and operational best practices
Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
I n return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #19371)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Senior Site Reliability Engineer (SRE) – Azure & GitOps (CI/CD) in Norcross, GA or Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!
Role Summary
Senior SRE is responsible for designing, building, and operating highly reliable, scalable systems on Microsoft Azure using GitOps and modern CI/CD practices. Drives automation, observability, and operational excellence across cloud platforms.
Key Responsibilities
- Define and manage SLOs/SLIs, error budgets, and service reliability metrics
- Build and operate Azure-based platforms (AKS, networking, security, monitoring)
- Implement GitOps workflows (FluxCD/ArgoCD) for Kubernetes and infrastructure
- Design and maintain CI/CD pipelines (GitHub Actions/Azure DevOps)
- Automate infrastructure using Terraform/Bicep
- Lead incident response, root cause analysis, and reliability improvements
- Establish observability (logs, metrics, tracing, alerting)
- Embed DevSecOps (policy-as-code, vulnerability scanning, secrets management)
- Partner with development teams to improve deployment safety and production readiness
Required Qualifications
- 3 years in SRE, DevOps, or Platform Engineering
- Strong Azure expertise (AKS, monitoring, networking, security)
- Hands-on experience with GitOps and Kubernetes
- Proficiency in CI/CD tooling (GitHub Actions or Azure DevOps)
- Infrastructure as Code (Terraform, Bicep, ARM)
- Scripting/automation (Python, PowerShell, Bash)
- Experience with incident management and operational best practices
Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
I n return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #19371)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.