What are the responsibilities and job description for the Assistant Operations/Transportation Superintendent position at ACI-Herzog Joint Venture?
Alternate Concepts, Inc. (ACI) and Herzog Transit Services, Inc. (HTSI), collectively the ACI/Herzog Joint Venture, along with our key subcontractors are seeking applicants for the Hudson Bergen Light Rail operation located in Hudson County, New Jersey. ACI was founded in 1989 with their corporate office located in Boston, MA and Herzog founded in 1969 with corporate offices located in St. Joseph, MO and Fort Worth, TX. Combined our companies provide FRA/FTA compliant transportation, equipment maintenance, dispatching, right-of-way maintenance, facility maintenance, and dispatching services for 20 distinct client properties. In addition to the Joint Venture being the upcoming operator/maintainer of the Hudson Bergen Light Rail, we currently jointly operate the Tren Urbano heavy rail service in San Juan, Puerto Rico and the CTDOT’s Hartford intercity service in Connecticut.
ACI/Herzog Joint Venture, along with our key subcontractors, are currently seeking a Full-Time Assistant Operations/Transportation Superintendent to join our team.
The pay rate for this position is $105,000 - $120,000 annually.
Summary
Resume required with application submission.
The Assistant Operations/Transportation Superintendent reports directly to the Operations/Transportation General Superintendent and functions as a senior leader responsible for all transportation operations, acting as a back-up for the Operations/Transportation General Superintendent when required. This is a management position providing strategic leadership, operational and personnel oversight, and authoritative guidance to ensure AHJV meets all service delivery, contractual, labor, and regulatory requirements.
The Operations/Transportation Assistant Superintendent directly supervises Transportation Managers and holds ultimate responsibility for the performance and conduct of Operators, Line Controllers, Transportation Managers, Terminal Supervisors, Dispatchers, and associated transportation management teams.
This role requires strong leadership, the ability to motivate and develop large frontline teams, excellent critical thinking skills, and the capacity to make sound operational and management decisions under pressure. The Operations/Transportation Assistant Superintendent ensures safety, reliability, compliance, morale, and performance standards are consistently met or exceeded.
This is an exempt management position. The Assistant Operations/Transportation Superintendent may be required to fill in for the Operations/Transportation General Superintendent in his/her absence.
Essential Duties And Responsibilities
These duties are intended to be a representative sample and not all-inclusive; position assignments may vary. Must be available to work 24/7 as operational needs dictate.
Provides executive-level leadership, direction, and management of all transportation activities, personnel, and resources, ensuring safe, dependable, and efficient transit operations always.
Leads and manages the Transportation Superintendents; establishes expectations, provides strategic direction, conducts performance management, and ensures alignment with organizational goals.
Holds ultimate oversight responsibility for OCC Managers, Transportation Managers, Terminal/Line Supervisors, Operators, and associated personnel, ensuring professionalism, compliance, and consistent execution of operating procedures. Has authority to direct all AHJV employees not within their direct hierarchy in the absence of the Operations/Transportation General Superintendent.
Ensures strict adherence to all rules, policies, procedures, and regulatory requirements governing safe rail operations.
Maintains data integrity across RISC, reports, and operations.
Implements audits and KPI performance tracking.
Monitors terminal performance and on-time departures.
Ensures communications meet Three C’s standard.
Collaborates with labor unions, Human Resources, and local management on hearings and grievances and has the authority and responsibility to resolve those issues.
Champions a safety-first culture; initiates audits, inspections, and observations to ensure compliance, operational integrity, and continuous improvement.
Approves and oversees corrective and disciplinary actions initiated by subordinate managers; ensures fairness, consistency, proper documentation, and adherence to labor agreements.
Strategically plans, coordinates, and optimizes all transportation schedules, workforce deployment, and operational coverage to maximize service reliability and cost efficiency.
Maintains high-level knowledge of local, state, and federal regulations and ensures operational compliance with all applicable laws, contracts, and reporting requirements.
Provides leadership and oversight for special event planning and execution, including staffing, coordination, on-site management, and post-event review.
Serves as senior Incident Commander / On-Scene Coordinator during major events, accidents, or emergencies; acts as liaison to First Responders and internal/external stakeholders.
Ensures operator evaluations, efficiency testing, and field visibility.
Coordinates with Chief Safety and Training Officer.
Ensures timely and accurate notification to senior AHJV and VM management regarding incidents, service impacts, or emergent conditions affecting operations.
Identifies operational risks, proactively mitigates service challenges, and drives continuous improvements in performance, safety, and employee engagement.
Oversee management of non-revenue vehicle fleets assigned to transportation operations, ensuring availability and appropriate utilization.
Develops, recommends, and implements improvements to rules, policies, procedures, and operational systems.
Builds and maintains effective relationships with labor leadership, external agencies, internal departments, and community partners.
Drives culture of accountability and real-time operational control.
Acts on behalf of the Operations/Transportation General Superintendent when designated.
Performs other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Listed requirements represent the specific knowledge, skills, and abilities required.
Education and/or Experience
Bachelor’s degree (B.A. or B.S.) from an accredited four-year college or university strongly preferred; equivalent experience may be considered.
Minimum of five (5) years of progressively responsible experience in public transit operations, including at least three (3) years in a senior supervisory or management capacity.
Light Rail or Rail Operations experience strongly preferred; previous Light Rail Operator experience preferred.
Ability to Rules Qualify on the operation of HBLR trains and facilities.
Leadership experience over large frontline employee groups and multiple levels of supervision required.
Language Skills
Ability to speak, read, and write English in a professional work environment.
Ability to interpret operating documents, rules, policies, safety protocols, and regulatory material.
Ability to write clear and concise reports, correspondence, and communications.
Ability to communicate effectively with employees, agencies, partners, and large groups.
Computer and Mathematical Skills
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to analyze operational data, calculate and interpret performance metrics, and apply ratios, percentages, and statistical concepts.
Ability to evaluate schedules, service plans, and operational forecasts.
Reasoning Ability
Ability to solve complex operational problems and manage multiple variables where limited standardization exists.
Ability to interpret wide-ranging instructions delivered verbally, in writing, via diagrams, charts, or schedules.
Ability to make critical decisions under time pressure and in emergency situations.
Certificates, Licenses, Registrations
Must meet all regulatory requirements associated with rail or bus operations as applicable.
Ability to successfully complete train operations training, if required, and maintain annual certification.
Possession of a valid driver’s license and any licenses or certifications required by law or company policy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Must be able to distinguish visual colors.
Regularly required to stand, walk, sit, use hands and fingers, reach, climb, balance, stoop, kneel, crouch, crawl, talk, and hear.
Must occasionally lift and/or move up to twenty-five pounds.
Specific vision abilities required include close vision and the ability to adjust focus.
Position is management level and requires working varying/unconventional hours, including routine weekend assignments and on-call availability.
Work Environment
The work environment characteristics described here represent those typically encountered while performing the essential functions of the job.
May be exposed to moving mechanical parts, field hazards, and varying weather conditions.
Noise level is typically moderate but may be higher in field or rail environments.
Must be able to work in dynamic, sometimes stressful environments.
AHJV reserves the right to revise this job description as needed.
Note: The above statements are intended to describe the general nature and level of work assigned. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
AHJV is an Equal Opportunity employer. We do not discriminate based on race, color, creed, religion, gender, gender identity, sexual orientation, age, national origin, disability, or any other characteristic protected by law. This policy applies to all aspects of employment.
ACI/Herzog Joint Venture, along with our key subcontractors, are currently seeking a Full-Time Assistant Operations/Transportation Superintendent to join our team.
The pay rate for this position is $105,000 - $120,000 annually.
Summary
Resume required with application submission.
The Assistant Operations/Transportation Superintendent reports directly to the Operations/Transportation General Superintendent and functions as a senior leader responsible for all transportation operations, acting as a back-up for the Operations/Transportation General Superintendent when required. This is a management position providing strategic leadership, operational and personnel oversight, and authoritative guidance to ensure AHJV meets all service delivery, contractual, labor, and regulatory requirements.
The Operations/Transportation Assistant Superintendent directly supervises Transportation Managers and holds ultimate responsibility for the performance and conduct of Operators, Line Controllers, Transportation Managers, Terminal Supervisors, Dispatchers, and associated transportation management teams.
This role requires strong leadership, the ability to motivate and develop large frontline teams, excellent critical thinking skills, and the capacity to make sound operational and management decisions under pressure. The Operations/Transportation Assistant Superintendent ensures safety, reliability, compliance, morale, and performance standards are consistently met or exceeded.
This is an exempt management position. The Assistant Operations/Transportation Superintendent may be required to fill in for the Operations/Transportation General Superintendent in his/her absence.
Essential Duties And Responsibilities
These duties are intended to be a representative sample and not all-inclusive; position assignments may vary. Must be available to work 24/7 as operational needs dictate.
Provides executive-level leadership, direction, and management of all transportation activities, personnel, and resources, ensuring safe, dependable, and efficient transit operations always.
Leads and manages the Transportation Superintendents; establishes expectations, provides strategic direction, conducts performance management, and ensures alignment with organizational goals.
Holds ultimate oversight responsibility for OCC Managers, Transportation Managers, Terminal/Line Supervisors, Operators, and associated personnel, ensuring professionalism, compliance, and consistent execution of operating procedures. Has authority to direct all AHJV employees not within their direct hierarchy in the absence of the Operations/Transportation General Superintendent.
Ensures strict adherence to all rules, policies, procedures, and regulatory requirements governing safe rail operations.
Maintains data integrity across RISC, reports, and operations.
Implements audits and KPI performance tracking.
Monitors terminal performance and on-time departures.
Ensures communications meet Three C’s standard.
Collaborates with labor unions, Human Resources, and local management on hearings and grievances and has the authority and responsibility to resolve those issues.
Champions a safety-first culture; initiates audits, inspections, and observations to ensure compliance, operational integrity, and continuous improvement.
Approves and oversees corrective and disciplinary actions initiated by subordinate managers; ensures fairness, consistency, proper documentation, and adherence to labor agreements.
Strategically plans, coordinates, and optimizes all transportation schedules, workforce deployment, and operational coverage to maximize service reliability and cost efficiency.
Maintains high-level knowledge of local, state, and federal regulations and ensures operational compliance with all applicable laws, contracts, and reporting requirements.
Provides leadership and oversight for special event planning and execution, including staffing, coordination, on-site management, and post-event review.
Serves as senior Incident Commander / On-Scene Coordinator during major events, accidents, or emergencies; acts as liaison to First Responders and internal/external stakeholders.
Ensures operator evaluations, efficiency testing, and field visibility.
Coordinates with Chief Safety and Training Officer.
Ensures timely and accurate notification to senior AHJV and VM management regarding incidents, service impacts, or emergent conditions affecting operations.
Identifies operational risks, proactively mitigates service challenges, and drives continuous improvements in performance, safety, and employee engagement.
Oversee management of non-revenue vehicle fleets assigned to transportation operations, ensuring availability and appropriate utilization.
Develops, recommends, and implements improvements to rules, policies, procedures, and operational systems.
Builds and maintains effective relationships with labor leadership, external agencies, internal departments, and community partners.
Drives culture of accountability and real-time operational control.
Acts on behalf of the Operations/Transportation General Superintendent when designated.
Performs other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Listed requirements represent the specific knowledge, skills, and abilities required.
Education and/or Experience
Bachelor’s degree (B.A. or B.S.) from an accredited four-year college or university strongly preferred; equivalent experience may be considered.
Minimum of five (5) years of progressively responsible experience in public transit operations, including at least three (3) years in a senior supervisory or management capacity.
Light Rail or Rail Operations experience strongly preferred; previous Light Rail Operator experience preferred.
Ability to Rules Qualify on the operation of HBLR trains and facilities.
Leadership experience over large frontline employee groups and multiple levels of supervision required.
Language Skills
Ability to speak, read, and write English in a professional work environment.
Ability to interpret operating documents, rules, policies, safety protocols, and regulatory material.
Ability to write clear and concise reports, correspondence, and communications.
Ability to communicate effectively with employees, agencies, partners, and large groups.
Computer and Mathematical Skills
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to analyze operational data, calculate and interpret performance metrics, and apply ratios, percentages, and statistical concepts.
Ability to evaluate schedules, service plans, and operational forecasts.
Reasoning Ability
Ability to solve complex operational problems and manage multiple variables where limited standardization exists.
Ability to interpret wide-ranging instructions delivered verbally, in writing, via diagrams, charts, or schedules.
Ability to make critical decisions under time pressure and in emergency situations.
Certificates, Licenses, Registrations
Must meet all regulatory requirements associated with rail or bus operations as applicable.
Ability to successfully complete train operations training, if required, and maintain annual certification.
Possession of a valid driver’s license and any licenses or certifications required by law or company policy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Must be able to distinguish visual colors.
Regularly required to stand, walk, sit, use hands and fingers, reach, climb, balance, stoop, kneel, crouch, crawl, talk, and hear.
Must occasionally lift and/or move up to twenty-five pounds.
Specific vision abilities required include close vision and the ability to adjust focus.
Position is management level and requires working varying/unconventional hours, including routine weekend assignments and on-call availability.
Work Environment
The work environment characteristics described here represent those typically encountered while performing the essential functions of the job.
May be exposed to moving mechanical parts, field hazards, and varying weather conditions.
Noise level is typically moderate but may be higher in field or rail environments.
Must be able to work in dynamic, sometimes stressful environments.
AHJV reserves the right to revise this job description as needed.
Note: The above statements are intended to describe the general nature and level of work assigned. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
AHJV is an Equal Opportunity employer. We do not discriminate based on race, color, creed, religion, gender, gender identity, sexual orientation, age, national origin, disability, or any other characteristic protected by law. This policy applies to all aspects of employment.
Salary : $105,000 - $120,000