Production Direct Support Professional & Sales Assistant

Rate: $16.08/hour

Work Schedule: Full-Time, Hourly 

Location: Achieva Pallets and Packaging —Bridgeville, PA 

Sign On Bonus: $2,000

Make a Meaningful Impact
Are you a mission-driven individual looking to make a difference in someone’s life? Achieva is seeking a dynamic and energetic professional to support people with disabilities in achieving independence, connection, and personal fulfillment through employment while also supporting business and sales operations. At Achieva, we view employment as a cornerstone of living a life of personal significance. If you have a shared vision for the employment of people with disabilities and want to apply your skills across production support and sales, we welcome you to apply.

About Achieva
For over 70 years, Achieva has been committed to supporting and including individuals with disabilities and their families. We envision a community where everyone leads a life of personal significance. Achieva provides personalized services and opportunities that respect each person’s unique aspirations.  

Position Summary
The Production Direct Support Professional and Sales Assistant serves in a split role at Achieva Pallets and Packaging in Bridgeville. As a Production DSP, this role trains team members on a discrete range of task assignments in accordance with Individual Support Plans (ISP) and production schedules. As a Sales Assistant, this role plays a critical part in supporting the sales cycle from lead generation to post-sale follow-up, serving as a primary point of contact for clients and providing exceptional customer service. Reports directly to the Plant Manager (DSP duties) and Sales Manager (Sales Assistant duties) within the Employment Supports department.

Key Responsibilities

• Production Direct Support Professional
• Supports the achievement of individuals' personal outcomes.
• Implements the Individual Support Plan (ISP) by providing direct supervision and training support to assigned Team Members.
• Maintains all required ISP documents addressing task assignments and implementation strategies, reporting results daily to the Plant Manager.
• Implements production plans and schedules while adhering to delivery dates, labor, material, quality standards, and target productivity levels.
• Assists in initial job set-up and the development of production standards as required.
• Compares actual workflow implementation to the proposed production plan daily, suggesting method or job set-up alterations when appropriate.
• Reports productivity information, behavioral changes, equipment difficulties, and safety issues as assigned.

• High school diploma or equivalent.
• Minimum of one (1) year of experience in industry, manufacturing, or Human Services.
• Knowledge of production methods, manufacturing standards, and basic sales support processes.
• Valid Pennsylvania Driver's License.
• Required clearances: Act 33 (Child Abuse), Act 34 (Criminal Record), and FBI Background Check.

Benefits Include

• Health, Dental, and Vision Insurance with low employee contributions  
• Company-Paid Life, AD&D, and Long-Term Disability Insurance  
• 403(b) Retirement Plan with employer contributions after one year  
• Employee Assistance Program (EAP) for personal and family support  
• Generous Paid Time Off (PTO) and paid holidays to support work-life balance

Why Join Achieva?

• Purposeful Work: Empower individuals with disabilities through hands-on employment training while driving key business and client success.
• Supportive Culture: Be part of a values-based, inclusive team guided by Respect, Passion, Ethics, Change, and Teamwork.

Our Commitment to Inclusion
Achieva advocates with, empowers, and supports people with disabilities and their families throughout their lives.Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected, included, and valued. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression, national origin, veteran status, or genetic information.  

To request a reasonable accommodation, contact our Human Resources Department at 412-995-5000 ext. 650 or email hrsupport@achieva.info.