What are the responsibilities and job description for the VP Enterprise Technology position at Achieva Credit Union?
Position Summary:
The Vice President of Enterprise Technology provides strategic and operational leadership across Achieva’s enterprise technology landscape, ensuring that systems, networks, and vendor supported applications operate securely, efficiently and in alignment with organizational goals. This leader will oversee infrastructure modernization, application lifecycle management, and integration strategies that support business strategies and growth.
The VP of Enterprise Technology partners closely with the Chief information Security Officer and Vice President of Technical Support and Facilities to ensure technology is both a stable foundation and enabler of innovation, scalability, and member trust. This role collaborates with other cross-departmental leaders to align technology initiatives with organizational goals and deliver exceptional experiences for members and employees.
Key Responsibilities:
Strategic Leadership
Education and Experience
Achieva Credit Union is committed to providing equal employment opportunities to all individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
This role operates in a flexible environment and may include hybrid work, in-field member visits, and time in an office setting in an Achieva Branch. The role routinely uses standard office equipment such as computers, phones, and virtual meeting platforms. The employee must be able to remain in a stationary position for extended periods and communicate effectively via phone, video, and electronic messaging. The position may require extended periods of sitting or standing and occasional lifting of up to 25 pounds.
EEO Statement
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, qualified individual with a disability, or other protected status. Achieva participates in E-Verify.
The Vice President of Enterprise Technology provides strategic and operational leadership across Achieva’s enterprise technology landscape, ensuring that systems, networks, and vendor supported applications operate securely, efficiently and in alignment with organizational goals. This leader will oversee infrastructure modernization, application lifecycle management, and integration strategies that support business strategies and growth.
The VP of Enterprise Technology partners closely with the Chief information Security Officer and Vice President of Technical Support and Facilities to ensure technology is both a stable foundation and enabler of innovation, scalability, and member trust. This role collaborates with other cross-departmental leaders to align technology initiatives with organizational goals and deliver exceptional experiences for members and employees.
Key Responsibilities:
Strategic Leadership
- Develop and execute multi-year infrastructure and application modernization strategies aligned to business and growth priorities.
- Partner with business units to translate strategic objectives into scalable technology capabilities.
- Drive operational excellence through standardization, automation, and proactive capacity planning.
- Lead the design, implementation, and maintenance of on-prem, colocation, cloud and hybrid environments.
- Ensure high availability, resilience, and performance of core systems, networks, and branch technology.
- Oversee disaster recovery, business continuity and data center operations.
- Oversee the portfolio of vendor-based business applications (core banking, LOS, CRM).
- Drive vendor management, contract negotiations, service-level agreements, and integration roadmaps.
- Partner with business units to streamline workflows, enhance automation, and improve user adoption.
- Ensure configuration, release management, and change control processes to meet organizational and regulatory standards.
- Work closely with Cybersecurity leadership to align security controls, risk mitigation, and data protection measures.
- Coordinate with the Technical Support and Facilities teams to ensure seamless operations across branch digital environments.
- Contribute to enterprise architectural planning, data strategy and AI enablement initiatives.
- Establish KPIs and performance dashboards for system uptime, incident response and application health.
- Develop and mentor technical and application management teams, fostering accountability, and innovation.
- Manage budgets, forecast, and capital planning.
Education and Experience
- Bachelor’s degree in information technology, Computer Science, or related field (master’s preferred).
- 10 years of progressive experience in IT infrastructure, applications, or enterprise technology leadership.
- Experience in the financial services or credit union industry strongly preferred.
- Familiarity with regulatory frameworks (NCUA, FFIEC, GLBA, SOC2) and vendor due diligence process.
- Demonstrated experience leading cloud migrations, SaaS transitions, or core modernization efforts.
- Certifications such as ITIL, PMP, CISSP, Azure Solutions Architect, or equivalent are a plus.
- Project Management Certified Professional certification or equivalent experience managing enterprise technology projects.
- Strong understanding of enterprise architecture and vendor ecosystem integrations.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong leadership presence, team-building skills, and cross-functional collaboration mindset.
- Analytical and strategic thinker who excels in problem-solving, prioritization, and change management.
- Ability to translate technical capabilities into business outcomes and communicate effectively at the executive level.
- Multitasking and time management in a fast-paced environment.
- Team-oriented with a collaborative mindset.
- Analytical thinking and attention to detail.
- Ability to build trust and maintain positive relationships across all levels.
- High level of customer service skills.
Achieva Credit Union is committed to providing equal employment opportunities to all individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
This role operates in a flexible environment and may include hybrid work, in-field member visits, and time in an office setting in an Achieva Branch. The role routinely uses standard office equipment such as computers, phones, and virtual meeting platforms. The employee must be able to remain in a stationary position for extended periods and communicate effectively via phone, video, and electronic messaging. The position may require extended periods of sitting or standing and occasional lifting of up to 25 pounds.
EEO Statement
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, qualified individual with a disability, or other protected status. Achieva participates in E-Verify.