What are the responsibilities and job description for the Triage Team Coordinator position at ACG Hospice?
Overview
Join Our Team as a Triage Team Coordinator-Part Time, Weekends Only
We are seeking a compassionate and dedicated Triage Team Coordinator to serve our hospice patients and their families. In this role, you will perform clerical/scheduling activities that facilitate agency operations related to employee and patient schedules. These activities include but are not limited to coordination of customer/employee schedules, generating orders, frequency tracking, schedule changes/updates, visit assignment, employee availability changes/ updates, personnel associations, manage staff productivity, continuity of care for the patient, manage overtime, discontinue orders, schedule according to authorization and assure compliance with conditions of participation/ regulatory requirements and internal processes as it relates to scheduling. Upload documents timely and accurately to EMR system. Provides clerical support and assists with projects as delegated. Answers emails and faxes and processes accordingly. Assisting triage clinical team on shifts with processing referrals and scheduling.
As a valued member of our team, you’ll have the full support of our leadership and access to ongoing professional development opportunities, all while enjoying ample room for career growth and advancement.
We’re Offering Even More Great Benefits When You Join Our Team!
Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
About Agape Care Group
As a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers — Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, and Virginia. The company’s employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Qualifications
A heart to serve patients and families and a passion for providing the best possible care
Join Our Team as a Triage Team Coordinator-Part Time, Weekends Only
We are seeking a compassionate and dedicated Triage Team Coordinator to serve our hospice patients and their families. In this role, you will perform clerical/scheduling activities that facilitate agency operations related to employee and patient schedules. These activities include but are not limited to coordination of customer/employee schedules, generating orders, frequency tracking, schedule changes/updates, visit assignment, employee availability changes/ updates, personnel associations, manage staff productivity, continuity of care for the patient, manage overtime, discontinue orders, schedule according to authorization and assure compliance with conditions of participation/ regulatory requirements and internal processes as it relates to scheduling. Upload documents timely and accurately to EMR system. Provides clerical support and assists with projects as delegated. Answers emails and faxes and processes accordingly. Assisting triage clinical team on shifts with processing referrals and scheduling.
As a valued member of our team, you’ll have the full support of our leadership and access to ongoing professional development opportunities, all while enjoying ample room for career growth and advancement.
We’re Offering Even More Great Benefits When You Join Our Team!
- Tuition Reimbursement
- Immediate Access to Paid Time Off
- Employee Referral Program Bonus Eligibility
- Matching 401K
- Annual Merit Increases
- Years of Service Award Bonuses
- Pet Insurance
- Financial and Legal Assistance Program
- Mental Health and Counseling Programs
- Dental and Orthodontic Coverage
- Vision Insurance
- Health Care with Low Premiums
- $500 Matching Health Savings Account
- Short-term and Long-term Disability
- Access to Virtual Health & Wellness
- Fertility Assistance Program
Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
About Agape Care Group
As a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers — Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, and Virginia. The company’s employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Qualifications
A heart to serve patients and families and a passion for providing the best possible care
- Education: Associate degree preferred
- Experience: Minimum of 1-year experience in a health care setting. Scheduling and office manager experience preferred
- Required: Reliable transportation. Ability to sit, stand, bend, move intermittently and lift at least 25 lbs
- Pay is determined by years of experience and location.
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