What are the responsibilities and job description for the L2 Support Analyst (aladdin)___Boston, MA (Onsite)___FullTime position at AceStack?
Role - L2 Operational analyst with Aladdin platform experience
Experience - 8
Location - Boston, MA (Onsite)
Type - Full-Time Permanent
- Aladdin - Blackrock experience including administration and L2 support working with the vendor
- Service Management and ITIL process knowledge and experience in handling L2 support role and handling vendor
- L2 incident management for investment applications, trading venues, file ingestion and 3rd party leased line connectivity for US regional services
- Asset Management Domain Knowledge and L2 support experience for Asset management applications
- Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin.
- Support client/user requests related to the Aladdin
- Excellent communication and presentation skills. Must possess strong verbal and written communication skills and be able to develop good working relationships with partners.
- Good understanding of SQL to help dive into Aladdin Database for investigations.
- Technical skills (UNIX, Python and PERL) are preferred but not necessary.
- Must be detail orientated, possess initiative and work well under pressure.