What are the responsibilities and job description for the Behavioral Health Supervisor position at ACES MANAGEMENT?
Behavioral Health Supervisor – Job Description
Position Summary
The Behavioral Health Supervisor provides direct supervision and support to behavioral health staff while ensuring the delivery of high-quality, client-centered care. This role focuses on staff development, clinical oversight, and day-to-day operations to ensure services are effective, compliant, and aligned with organizational goals.
Key Responsibilities
Staff Supervision & Support
- Supervise and support behavioral health staff, including therapists, counselors, and case managers
- Conduct regular individual and group supervision sessions
- Provide coaching, performance feedback, and annual evaluations
- Assist with onboarding and training of new employees
- Promote a positive, collaborative, and accountable team environment
Clinical Oversight
- Review client assessments, treatment plans, and progress notes for quality and compliance
- Provide guidance on complex cases and clinical decision-making
- Ensure use of evidence-based practices in service delivery
- Support staff in crisis intervention and risk assessment
Program Operations
- Oversee daily workflow and staff scheduling to ensure adequate coverage
- Monitor caseloads and productivity standards
- Support implementation of program policies and procedures
- Assist in program development and service improvements
Compliance & Quality Assurance
- Ensure adherence to all regulatory, ethical, and organizational standards
- Participate in audits, chart reviews, and quality improvement activities
- Address and resolve compliance issues promptly
Collaboration & Communication
- Act as a liaison between staff and leadership
- Collaborate with multidisciplinary teams, including medical providers and community partners
- Communicate program updates, expectations, and organizational changes to staff
Administrative Responsibilities
- Assist with reporting, documentation, and data tracking
- Support hiring processes, including interviewing and candidate selection
- Contribute to budget awareness and resource management
Qualifications
Education & Licensure
- Master’s degree in Social Work, Psychology, Counseling, or related field
- Active licensure (e.g., LCSW, LMFT, LPC, or equivalent), as required by state regulations
Experience
- 2–4 years of clinical experience in behavioral health
- Prior supervisory or leadership experience preferred
Skills & Competencies
- Strong leadership and interpersonal skills
- Solid understanding of clinical practices and behavioral health systems
- Excellent organizational and time management abilities
- Effective problem-solving and conflict resolution skills
- Ability to support and develop staff performance
Work Environment
- Outpatient clinic, community-based program, hospital, or similar setting
- May include occasional evenings or on-call responsibilities
Physical Requirements
- Prolonged periods of sitting, documentation, and computer use
- Ability to respond to urgent or crisis situations as needed
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Salary : $22 - $26