What are the responsibilities and job description for the Full Time Permanent : BSA/BA Salesforce Admin //Cupertino, CA : Hybrid position at ACES (Comprehensive Educational Services)?
Job Role : BSA/BA Salesforce Admin
Location : Cupertino, CA
8 - 10 years of experience
Salary : USD$100-$135K/Year
Job Type : Full time Permanent
Job Description
Related Technical Skills required
• Strong knowledge of Consumer, Retail, Enterprise channel &
End customer sales. Experience in Sales operations, partner management &
enablement preferred.
• 6 years of experience as a business analyst and admin role
leading enterprise-scale CRM, PRM projects.
• Deep understanding of Salesforce Platform functionality and
best practices, with emphasis in Experience Cloud, Sales Cloud & Marketing
Cloud
• Strong experience in implementation; ability to determine
whether requirements are configuration, customization, and/or integrations
with external systems
• Hands-on experience on configuration of platform features
including user management, profiles, permission sets, role hierarchy,
org-wide defaults, sharing rules, territories, custom objects, new page
layouts, custom fields, formula fields, validations, workflows rules, email
templates, process builder, flows, lightning pages, managed packages, etc.
• Experience with the Salesforce AppExchange and a deep
understanding of both this ecosystem as well as native Salesforce
capabilities.
• Experience with Agile / Scrum delivery models
• Prior experience in SDLC project management and analysis
including scoping / timeline management, documenting use cases, process
flows/swim lane diagrams, requirements, user acceptance testing, change
management, etc.
• Working knowledge of process documentation & project
management software
• Experience working with large-scale, complex datasets and
using salesforce data tools.
• Superior ability to design and implement dashboards on
Einstein Analytics/ Tableau CRM preferred and reports to deliver business
insight
• Keen understanding of system security and controls
Education
• BS or equivalent degree in Business management, Computer
Science, Engineering or related discipline required. MBA degree preferred.
Salesforce certifications:
• Salesforce Administrator Certification (required)
• Agile SCRUM Master certification (preferred)
• Salesforce Experience Cloud Consultant Certification
(required)
• Salesforce Sales Cloud Consultant Certification (preferred)
• Salesforce Marketing Cloud Consultant (preferred)
Salary : $100,000 - $135,000