What are the responsibilities and job description for the Parts Counter position at Aces Auto and Trailers?
Job Summary
Parts Counter Associate, where your enthusiasm and expertise will drive exceptional customer service and streamline parts sales. In this energetic role, you will serve as the vital link between customers, technicians, and inventory management, ensuring that every client receives knowledgeable assistance and prompt solutions. Your mechanical knowledge, communication skills, and passion for automotive, tractor, and Trailer repair will help us deliver top-tier service while maintaining organized parts operations. This paid position is based on experience.
Duties
- Greet customers warmly and assist them in selecting the correct parts and accessories based on needs or specifications
- Provide detailed product information, including automotive diagnostics, vehicle systems, and mechanical troubleshooting to support customer decisions
- Manage inventory control by stocking, organizing, and tracking parts using inventory management systems such as CMMS (Computerized Maintenance Management System) and POS (Point of Sale) software
- Process sales transactions accurately through cashiering and POS systems while handling cash and electronic payments securely
- Collaborate with technicians and sales teams to fulfill order requests efficiently, ensuring timely order fulfillment and stock replenishment
- Build strong customer relationships through effective communication, upselling relevant products, and offering maintenance advice
- Maintain a clean, organized workspace adhering to safety standards and ensuring all automotive parts are stored properly for easy access
Experience
- Previous dealership experience or retail sales background in parts or accessories is highly preferred (automotive, tractor, and trailer)
- Strong mechanical knowledge of vehicle systems, automotive repair processes, and parts management techniques
- Excellent communication skills in multiple languages (bilingual or multilingual abilities) are a plus for serving diverse customers
- Demonstrated ability to negotiate effectively with customers and vendors to secure favorable terms
- Familiarity with diagnostics, mechanical troubleshooting, and maintenance practices enhances your ability to assist clients confidently
Pay: $12.00 - $16.00 per hour
Work Location: In person
Salary : $12 - $16