What are the responsibilities and job description for the Medical Billing Manager position at Acentus Practice Management?
Acentus is excited to announce an opening for the position of Accounts Receivable (AR) Manager on our team! In this role, you will play a crucial part in ensuring our professional medical billing processes run smoothly, making a significant impact on our ability to help provide exceptional care to patients. We are looking for a friendly and organized individual who is passionate about medical billing and eager to contribute to a supportive environment.
As an AR Manager, your primary responsibility will be to monitor your team’s payor’s financial performance by identifying and reporting trends, proposing ways to reduce and prevent denials, and overseeing and coordinating work of subordinate employees (4 ). Daily duties of an AR Manager include ensuring all productivity and quality measures are met by monitoring key performance indicators (KPI) such as A greater than 90, 120 & 365 days; average days in WQs; average invoices worked & score; days in AR. You will act as a billing system super-user, perform complex billing functions, and demonstrate an understanding of all business lines as they relate the role’s responsibilities. In addition to AR, responsibilities may include oversight of charge entry, charge corrections, edits, and customer service. The AR Manager is required to provide analytical analysis, create written processes, and train others help achieve a cross-functional revenue cycle team.
This position requires a keen attention to detail and excellent communication skills. If you enjoy working in a fast-paced environment where you can make a difference in people's lives through your work, this could be the perfect opportunity for you!
Responsibilities:
- Ensure the AR team meets or exceeds set key performance indictors
- Assist in updating existing and creating new policies and procedures, directives, tip sheets, and trending analysis
- Manage monthly payor meeting agendas, send timely prior to meeting, facilitate the meeting, manage issues until
- resolution, escalate as needed, if applicable
- Hold working sessions, monthly team meetings and 1:1 meetings with staff
- Collaborate with internal teams to reduce payor specific denials based on payor policies
- Create a customer-focused collegial partnership with management
- Manage, recruit, and mentor staff
- Build and maintain excellent teamwork among direct reports and within management
- Identify the root cause of denials and develop systematic ways of addressing problems
- Provide monthly, quarterly and annual statistical reporting
- Provide timely, accurate, and professional responses to internal, patient, and third party inquiries
- Research and resolve complex issues and escalate unresolved issues to management
- Maintain a positive outlook towards issues and develops and delivers solutions with minimal oversight
Qualifications:
- Bachelor’s Degree or equivalent experience preferred, high school diploma/GED required
- Proficient knowledge of healthcare revenue cycle management and billing operations required
- Advanced knowledge and understanding of healthcare revenue cycle management and operations required
- Detailed Revenue Cycle Management skills for report interpretation and application to operations
- Ability to troubleshoot and problem solve in a healthcare setting
- Proficient understanding of HIPAA compliance practices
- Advanced knowledge of medical billing systems (EPIC preferred)
- Strong professional interpersonal and teambuilding skills
- Advanced knowledge and a working understanding of Microsoft Excel and Word
- Excellent research abilities, attention to detail, and communication skills
- Advanced critical thinking, problem-solving, and organizational abilities
- Ability to successfully work in self-directed environment including self-motivation, multitasking, and time management
- Positive attitude and team player