What are the responsibilities and job description for the Part-Time Community Liaison / Account Manager In-Home Senior Care position at ACE SENIOR CARE?
Benefits:
Sonoran Family Concierge · Scottsdale, AZ/ East Valley · Part-time (~20 hrs/week, weekday daytime) · Field-based
About us
Sonoran Family Concierge is a veteran- and woman-owned, non-medical in-home care agency serving Scottsdale, Paradise Valley, Fountain Hills, Tempe, Mesa, Gilbert, Chandler, and Greater Phoenix. We were founded on a simple promise: the same caregiver every visit, and the owner personally involved in every case. We’re a proud member of the Arizona In-Home Care Association.
The role
You’ll be the face of Sonoran Family Concierge in the professional community. You’ll build and maintain relationships with the people families turn to when a parent needs help at home: hospital and SNF case managers, senior living directors, physician practices, hospice teams, elder law attorneys, and fiduciaries. This is relationship work, not cold-call volume. You’ll work directly with the owner, and your success is measured by trusted referral partnerships that turn into families we serve well.
What you’ll do
You’ll be building something from the ground up with a founder who personally answers for every client. You won’t be one of 40 liaisons at a franchise. You’ll have a real voice in how we grow.
Sonoran Family Concierge is an equal opportunity employer.
- Employee discounts
- Paid time off
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Sonoran Family Concierge · Scottsdale, AZ/ East Valley · Part-time (~20 hrs/week, weekday daytime) · Field-based
About us
Sonoran Family Concierge is a veteran- and woman-owned, non-medical in-home care agency serving Scottsdale, Paradise Valley, Fountain Hills, Tempe, Mesa, Gilbert, Chandler, and Greater Phoenix. We were founded on a simple promise: the same caregiver every visit, and the owner personally involved in every case. We’re a proud member of the Arizona In-Home Care Association.
The role
You’ll be the face of Sonoran Family Concierge in the professional community. You’ll build and maintain relationships with the people families turn to when a parent needs help at home: hospital and SNF case managers, senior living directors, physician practices, hospice teams, elder law attorneys, and fiduciaries. This is relationship work, not cold-call volume. You’ll work directly with the owner, and your success is measured by trusted referral partnerships that turn into families we serve well.
What you’ll do
- Visit and build ongoing relationships with referral partners across the Valley (hospitals, rehab/SNF, assisted and independent living, physician offices, hospice, elder law)
- Manage a portfolio of partner accounts with regular touchpoints, in-services, and follow-up
- Represent SFC at networking events, community breakfasts, and senior expos
- Respond quickly to new referrals and hand them off smoothly to the owner for assessment
- Track all activity and follow-ups in our CRM and share weekly updates
- Bring back what you hear in the field so we keep improving
- 2 years in senior care, home health, hospice, senior living, or healthcare community relations (existing Valley relationships are a big plus)
- A warm, polished, professional presence. You’ll be speaking with adult children making hard decisions about their parents.
- Self-directed and organized, comfortable working independently in the field
- Strong follow-through and comfort with a CRM or tracking tools
- Valid Arizona driver’s license, reliable vehicle, and current auto insurance
- Ability to pass a background check (Arizona Fingerprint Clearance Card preferred)
- $17-18]/hour base plus a bonus for each new client who starts service and stays [30/60] days
- Mileage reimbursement
- Approximately 15-20 hours/week, weekday daytime, with a flexible schedule
- Target start: December 2026 - January 2027
You’ll be building something from the ground up with a founder who personally answers for every client. You won’t be one of 40 liaisons at a franchise. You’ll have a real voice in how we grow.
Sonoran Family Concierge is an equal opportunity employer.
This is a remote position.
Salary : $17 - $20