What are the responsibilities and job description for the Receptionist/Inside Sales Associate position at Ace Portable Toilets & Septic Tanks?
Ace Portable Toilets & Septic Tank -- office assistant / Inside Sales
Location: Pasco, WA
Full Time Work
Hourly Pay: $19-$22 per hour
Schedule: Monday- Friday 7am-4pm
Paid Weekly
Do you enjoy talking to customers? How about solving problems by paying attention to their individual needs and providing excellent detail? Do you enjoy a fast-paced environment and enjoy staying busy? Are you bilingual? If so, this is a great opportunity in a fast paced work environment with potential for overtime.
A "Day in the Life":
This position is the front line in delivering the top notch customer service that sets us apart from our competition from time of order to actually providing the services our customers request. You will take the calls, solve their problems, enter orders in our software with concise accuracy and work closely with the managers in the office to give the customer a great experience.
If you are energetic, good with customer service and comfortable with computers, like to work in a team and know how to manage your time efficiently this will be a great fit for you.
Inside sales job responsibilities:
- Answer majority of incoming calls and web submissions
- Quote new and existing customers for different types of services
- Bilingual is a must as 10%-20% of our customer base only speaks Spanish
- Dependable and show up every day, even most holidays that land on Monday-Friday
- Show excellent Customer Service and Teamwork skills
- Show excellent sales skills and attention to detail
Qualifications and Skills:
Ace Portable Toilets & Septic Tank Services can help teach you the industry, give you the tools to succeed, and support your professional growth.
Desired Qualifications:
- Must have at least 5 years of customer service experience
- Ideal candidate must have one or more years of sales experience
- Ideal candidate must have 5 years experience in a fast-paced office setting
- Must be able to read, write and speak English and Spanish fluently.
- Attention to detail and good organizational skills are an absolute.
- Mapping and navigation skills are a plus.
After three months on the job and training, you'll know you're successful if:
- You can enter an order on your own
- You have a good knowledge of our service offerings and can explain them in detail to callers
- You communicate with your coworkers to resolve issues
- You get good customer reviews
Legal
Job offers made by Ace Portable Toilets & Septic Tank Services will be contingent upon successful completion of all required post‑offer screenings, including but not limited to:
- Initial drug screen
- Background check
- Driving record screening
- Ongoing random drug and alcohol testing (as this is a Safety‑Sensitive position)
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Work Remotely
- No
Job Type: Full-time
Salary: $19.00 TO $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8-9 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 2 years (Preferred)
- Customer Service: 5 years (Preferred)
- Sales: 3 years (Preferred)
Language:
- English (Required)
- Spanish (Required)
Work Location: In person
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Office: 2 years (Preferred)
- Sales: 2 years (Preferred)
Language:
- Spanish (Preferred)
Ability to Relocate:
- Pasco, WA 99301: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22