What are the responsibilities and job description for the Dispatcher - Customer Service Rep position at Ace Plumbing & Rooter?
Discover an exciting opportunity as a full-time OR part-time Dispatcher - Customer Service Rep at Ace Plumbing & Rooter in San Francisco, CA! If you're passionate about delivering exceptional customer service and thrive in a dynamic work environment, this is the role for you. Join our team and enjoy a competitive wage of $20.00 - $25.00/hour, along with these incredible benefits that will make you feel valued and appreciated:
- Medical insurance
- Dental coverage
- 401(k)
- Vacation time
Sounding amazing so far? Yeah, it is! Keep reading to learn more!
A LITTLE BIT ABOUT ACE PLUMBING & ROOTER
Our team has been keeping San Francisco's homes and businesses clean, safe, and hygienic for over 20 years. From general sewer maintenance, drain cleanings, and water heater replacements to dire plumbing emergencies, there's nothing we can't handle. No matter what our clients need, we get the job done right the first time.
What really makes our company shine is the people that work here and our friendly, laidback culture. We truly value our employees, and we show it by offering only the best equipment, the best support, the best customers, and the best pay. Of course, we can't forget all the great benefits we offer too. It's easy to see why our employees love working here!
YOUR ROLE AS A DISPATCHER - CUSTOMER SERVICE REP:
This full- or part-time position requires a flexible schedule, including potential weekend availability.
Imagine starting your day at Ace Plumbing & Rooter with a smile, ready to make a positive impact. As a Dispatcher - Customer Service Rep, you'll embark on a rewarding journey where each day presents new opportunities to serve our valued customers. Your day begins with greeting customers warmly, listening attentively to their needs, and reassuring them that help is on the way. With your exceptional phone skills, you'll handle a steady stream of service calls with grace and efficiency. As the orchestrator of our operations, you'll use your organizational prowess to coordinate and schedule our skilled technicians, ensuring they arrive promptly and well-prepared. Your dedication to delivering exceptional service and resolving any issues that arise will leave our customers feeling delighted and satisfied. By creating a positive and seamless experience for both customers and team members, you'll contribute to our mission of providing outstanding plumbing solutions.
All that we ask is that you have the following:
- Dispatch experience
- Strong customer service skills
- Experience with ServiceTitan is preferred.
IS THIS THE OPPORTUNITY THAT YOU'VE BEEN WAITING FOR?
Do you meet the qualifications listed above? Are you a team player? Can you easily adapt with the ability to be flexible? Do you have a pleasant demeanor? If so, you'd be our perfect full- or part-time Dispatcher - Customer Service Rep!
If you're ready to embark on an uplifting and rewarding career journey with Ace Plumbing & Rooter, we can't wait to hear from you! Applying is a breeze with our quick and user-friendly mobile application process. We look forward to reviewing your application and potentially inviting you to the next steps of our hiring process!
Salary : $20 - $25