Residential HVAC Diagnostics Specialist

Your shift begins at home. You review your schedule on a tablet, hop into a company-provided vehicle, and head to your first residential call in Conover or a nearby community. Each stop is a chance to solve a comfort problem, educate a homeowner, and leave a system running better than you found it.

That’s life at Canella, now powered by Ace Hardware Homes Services. For over 30 years, our name has stood for reliability and trust. With the strength of one of America’s most recognized brands behind us, you’ll get the support, training, and career path top performers expect—plus leaders who respect technicians and know that world-class customer experiences start with taking care of employees first.

• Deliver standout service through clear, upfront communication and helpful education on options.
• Diagnose and repair residential HVAC systems with confidence and precision.
• Troubleshoot complex heating and cooling issues to root cause.
• Perform maintenance and optimize system performance for long-term reliability.
• Document all work accurately and completely.
• Support and mentor other technicians to elevate the whole team.

• Company vehicle with the flexibility to dispatch from home.
• Medical, dental, and vision coverage.
• Company-paid short-term disability, long-term disability, and life insurance.
• 401(k) with company match.

We invest heavily in training, coaching, leadership development, and advancement opportunities. If you want more than the same route every day, we’ll help you build the career you envision.

• 3 years of residential HVAC service experience.
• EPA Certification.
• Strong diagnostic and troubleshooting skills.
• Valid driver’s license with at least 3 years of U.S. driving experience.

Bring your pride in the craft to a team building for the future—and be part of a company that backs you with resources and respect.

This positions is not eligible for employment visa sponsorship now or in the future.