What are the responsibilities and job description for the Cashier/Customer Service position at Ace Hardware of Kent?
Position Summary
Cashier
Responsibilities
- Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
- Greet customers as they enter the store
- Answer phone calls
- Tactfully and pleasantly deal with customers
- Maintain awareness of all promotions and advertisements
- Accurately and efficiently ring on registers and maintain all cash at registers
- Maintain orderly appearance of register area and supplies stocked
- Perform other tasks as assigned from time to time by store management
- Solicit customers to open an Ace Rewards card
- Issuing receipts, refunds, credits or change due to customers
Minimum Requirements
- Education/Training: High School degree, some college preferred
- Experience in a retail environment either in cashier, sales, or back office
- A commitment to service, excellence and customer satisfaction
- Skills/Knowledge: Ability to process information and/or merchandise through register system
- Ability to communicate with associates and customers
- Solid team player with excellent interpersonal skills with a strong willingness to learn
- Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
- Exceptional organizational ability, high attention to detail, and ability to multi-task
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements
- Ability to stand for an extended period of time
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job Types: Full-time, Part-time
Pay: $11.50 - $14.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Ability to Commute:
- Kent, OH 44240 (Required)
Ability to Relocate:
- Kent, OH 44240: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $14