What are the responsibilities and job description for the Future Opening: Customer Sales Representative position at Ace Handyman Services Roswell?
- Competitive salary
- Opportunity for advancement
- Training & development
- Bonus based on performance
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales and service career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers.
- #1 Priority - Answer phone within 3 rings
- Respond to job leads in a timely manner
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software (ServiceTitan)
- Returning customers calls as needed and following up with past customers
- Assist in solving operational logistics to ensure a smooth customer journey
- Support flexible hours ranging between 7:30am - 5:30pm
- Phone sales experience a must
- At least 5 years of service dispatch scheduling experience
- At least 5 years of direct customer-facing experience
- Social media management and engagement a plus
- Exceptional phone sales experience (Confident & Engaging)
- Excellent technology skills a must (ServiceTitan, MS Excel, Teams, Word)
- Great multitasking and prioritization skills
- Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus
- Managing service crew members and schedules
The 800 Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Salary : $18 - $20