What are the responsibilities and job description for the Customer Service Representative with Construction Office Experience position at Ace Handyman Services Lancaster & York Counties?
Benefits:
- Bonus based on performance
- Flexible schedule
Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service?
Then we are looking for you!!!
Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Lancaster.
Here is just some of what we have to offer:
- Competitive pay ranging from $37,400 to $45,760
- Vacation
- Performance bonuses
- Flexible scheduling
- Advancement and growth opportunities
- Regular pay reviews
- Plus more!
Job Responsibilities
- Answering phones and providing excellent customer service with some outbound calling
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements
- High school diploma or GED
- 3-5 years of administrative assistant/scheduling experience
- Strong customer service skills
- Comfortable with sales
- Adaptive to technology
- Excellent office management skills
- Solid typing skills
- Great multitasking and prioritization skills
- Exceptional communication skills
- Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two
- QuickBooks Online or other accounting knowledge, a plus
- Customer-facing experience, a plus
Build a fun and rewarding career with an industry leader!
Bring your questions. Meet with us. We look forward to meeting you.
Salary : $37,400 - $45,760