What are the responsibilities and job description for the Dental Office Patient/Schedule Coordinator position at Ace Dental?
Job Overview
We are seeking a friendly and outgoing Dental Office Patient/Schedule Coordinator to join our dental practice. DO NOT APPLY IF YOU ARE UNCOMFORTABLE TALKING TO PEOPLE ALL DAY!!
We are a family owned and operated dental practice that has been in the Aldine community for over 20 years and growing. The right person for this job values good patient experience, accuracy, professionalism.
Duties
- Greet patients warmly and professionally, creating a welcoming environment both in person and over the phone
- Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) system Eaglesoft
- Manage patient records with accuracy, ensuring compliance with HIPAA and clinical confidentiality policies
- Verify insurance coverage and benefits using health insurance knowledge including Medicare and other third-party payers
- Collect payments, process medical collections, and handle billing procedures efficiently using dental billing software
- Review documentation for accuracy, completeness, and adherence to clinical protocols
- Coordinate with clinical staff to facilitate smooth patient flow and maintain organized medical records and filing systems
Skills
- Excellent phone etiquette coupled with effective verbal communication skills in a bilingual environment preferred
- Demonstrated ability to manage dental administrative support tasks with accuracy and attention to detail
- Ability to navigate clinic experience requirements along with strong customer service orientation in a front deskreceptionist role
Pay: $16.00 - $20.00 per hour
Expected hours: 30.0 – 40.0 per week
Application Question(s):
- Do you enjoy smiling and making smiles?
Language:
- Spanish (Required)
Work Location: In person
Salary : $16 - $20