Commercial Sales Support Specialist

                                                                                                                                                                                                Position Description

                                                                                                                                                                                   Commercial Sales Support Specialist

Company Overview:

DESTACO, a Stabilus Company, is a global leader in the design and manufacture of high-performance automation, workholding, and remote handling solutions.  The company serves customers in variety of end-markets, including the automotive, life sciences, consumer goods, packaging, aerospace, and nuclear sectors.  

Built on a legacy of over 100 years, DESTACO offers a comprehensive portfolio of products to engineer precise movement, placement and control solutions that drive productivity and uptime for manufacturers around the world.  The DESTACO family of products consists of industry-leading brands such as DESTACO Manual and Power Clamps, Camco and Ferguson Indexers, Robohand Grippers and CRL Manipulators and Transfer Ports. 

DESTACO, based in Auburn Hills, MI operates globally through ~700 employees across 11 locations.

With nearly 90 years of demonstrated expertise, The Stabilus Group is one of the world's leading providers of motion control solutions for customers across a broad spectrum of industries.  

Stabilus, approaching 1.5B EUR in revenue, is headquartered in Koblenz, Germany and employs more than 7,000 team members across 34 locations in 18 countries. Stabilus SE is listed in the Prime Standard segment of the Frankfurt Stock Exchange and included in the MDAX index. www.stabilus.com

Position Summary

The Commercial Sales Support Specialist is an integral part of the Sales and Service team for DESTACO. This role is responsible for working with our Sales Teams, Product Managers, and Product Applications Teams to coordinate the flow of information given to customers and channels and communicate this information to the Sales Managers for follow up.  This role is intended as a developmental opportunity to grow into a Technical Support, Product Management or outside Sales Representative role. 

The Commercial Sales Support Specialist reports to the Distribution Sales Manager for the region. The position is located in our Auburn Hills facility and supports inside sales for the Americas.  The position directly supports overall sales initiatives, pricing and discount processes and works closely with Technical Support and Product Management to provide solutions to customers regarding product applications. 

Key Job Responsibilities included but not limited to: 

• Collaborate with Sales Managers and Customers to issue quotes designed to quickly respond to the customer and win targeted opportunities
• Follow up on quoting activity, as needed, to understand lost opportunities
• Closely collaborate with Regional Sales Manager and Automotive Team within designated territory.  Utilize and develop CRM as directed by leadership team.
• Support our sales efforts (including quote preparation, pricing and availability, managing annual stock returns, new product introductions, and co-op opportunities) by communicating with channel partners on a regular basis.
• Work with Sales Analyst to achieve sales goals while monitoring sales volume growth/loss.
• Work with Product Managers and Operations in developing a process for discontinuing product lines.
• Research competitive opportunities and pass along to the Sales Managers for follow-up.
• Represent DESTACO at professional functions such as meetings, conferences, customer/channel visits, or trade shows.
• Schedule and lead on-site or virtual meetings around scorecard discussions, reviewing top accounts and target accounts, product or ecommerce training, and website content review.
• Ensure our sales partners website content is current and up to date with relevant products.
• Prepare annual pricing files for product managers to utilize when setting annual pricing.
• Prepare upload files for Sales Analyst to utilize in updating ERP.
• Update Price Lists and configurators with annual price updates to be shared with internal team and customers.
• Assist Sales Analyst in calculating customer earned discounts annually (coordinate inventory audits, verify POS participation and/or website presence, prepare annual communications, etc.)
• Provide technical support to customers and channel partners.
• Solicit and drive new prospect accounts. 
• Perform other job duties and/or projects to meet business needs.

 Job Requirements 

Experience: 

• Requires 2-4 years of experience in the field or in a related area.
• Minimal travel may be required

 Knowledge, Skills and Abilities

• Relies on extensive experience and judgment to plan and accomplish goals
• Creative mindset, innovative thinker
• Ability to manage multiple tasks and projects and meet deadlines
• High energy, strong interpersonal skills, prefers to work in team environment
• Analytical thinker, ability to make decisions and problem solve in a timely manner 
• Understand and willing to change with the needs of the company, customer and markets
• Good communicator including facilitation, verbal, and written skills
• Ability to work in teams, provide project status, and maintain a high level of communication
• Ability to collaborate with and direct the work of others
• Ability to decipher technical data and drawings
• Proficient in Excel, including the ability to create pivot tables, utilize lookups, create graphs, and combine information from multiple sources into a single file, as needed.

 Education and Certification Qualifications

• Associate’s degree required, bachelor’s degree preferred 

 Travel Requirements:

• Ability to travel up to 10% or less