What are the responsibilities and job description for the Inside Sales Representative position at ACD Distribution, LLC?
ACD Distribution, established in 1993, is a prominent distributor in the toy and hobby gaming industry, serving customers both nationally and internationally. Partnering with over 350 publishers, we offer a diverse selection of products ranging from timeless favorites to the latest trending releases. Our success is built on a deep passion for our offerings and strong partnerships with retailers and publishers. Our dedicated team strives to deliver industry-leading customer service, earning us the reputation of being "Simply the Best."
This is a full-time, on-site position for an Inside Sales Representative located in Madison, WI. The Inside Sales Representative will handle a range of responsibilities including managing client accounts, generating leads, ensuring customer satisfaction, providing exceptional customer service, and maintaining positive business relationships to drive company growth. The role also involves identifying opportunities to expand business with existing clients and collaborating with team members to meet sales goals.
- Proficiency in Inside Sales and Lead Generation
- Experience in Customer Service and ensuring Customer Satisfaction
- Expertise in Account Management to foster and grow client relationships
- Strong communication, negotiation, and interpersonal skills
- Ability to work collaboratively with a team
- Self-motivated and detail-oriented with excellent organizational skills
- Prior experience in the toy, hobby, or gaming industry is a plus
- Proficiency with CRM software is highly desirable