What are the responsibilities and job description for the Office Administrator position at Accutint Bellevue?
Accutint Bellevue has an opening for a Front Office Administrator. Tasks include answering phones, greeting visitors, scheduling appointments and handling customer communications. This role often serves as the "face of the company" and requires strong communication and organizational skills.
Duties
General customer service.
o Answer phones.
o Respond to e-mails.
o Prepare quotes/ estimates
o Greet customers.
o Check car in.
o Deliver cars to customers
o Confirm customer satisfaction
o Receive and process customer payments.
· Appointments/ Scheduling/ Work orders:
o Coordinate workflow with departments.
o Manage the calendar
o Assure adequate staffing for workload
o Create work orders
o Appointment confirmation
· QuickBooks:
o Establish new customer accounts
o Create invoices
o Input Daily sales to QB
· Manage cash drawer (daily counting; enter cash payments).
· Manage Accutint Bellevue:
o Web-site (Word Press)
o Social networking (Facebook, Twitter, YouTube, Instagram)
· Prepare/ make bank deposits.
· Order materials, supplies, etc.
· Categorize credit card statement charges by department
· Sort, distribute mail.
· Clean front office/ guest bathroom
· Stock supplies (paper, envelopes) and coffee desk items
· Close front office:
o Close out the Daily Sales report
o Count cash drawer
o Cash drawer to safe.
Over the past 20 years, Accutint Bellevue's staff have built a reputation for exceptional customer service. We take pride in fostering a positive, team-oriented work environment and maintaining a strong reputation within our community. We are seeking proactive, motivated individuals who are passionate about delivering exceptional customer service and creating outstanding client experiences.
This role offers significant opportunities for growth and development. Depending on your strengths and interests, there is potential to evolve into a Marketing and/or Sales-focused position.
Compensation includes competitive base pay determined by your experience, with substantial room for bonuses and advancement based on performance and contribution.
If you’re driven, customer-focused, and eager to grow with a respected local company, we’d love to hear from you!