What are the responsibilities and job description for the Field Service Engineer Talent Community - General Interest position at Accuray Incorporated?
Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.
Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makestreatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.
Job Description
Field Service Engineer Talent Community - General Interest
Are you motivated by the opportunity to support life-saving cancer treatment technology in the field, ensuring patients can receive uninterrupted care?
Accuray is always on the lookout for passionate, customer-focused Field Service Engineers to join our team. We invite you to apply through this General Interest Pipeline-even if there are currently no open roles in your area at this time.
Please note: Field Service Engineer positions require living within a specific radius of the assigned territory. Candidates open to relocation are highly encouraged to apply to this pipeline listing, as relocation assistance may be available for qualified applicants.
Why Work for Accuray?
At Accuray, we give hope through innovation. Our goal is to develop cutting-edge radiation therapy solutions that help people diagnosed with cancer get back to living their lives, faster-and every role contributes to this purpose.
We're a team of passionate problem-solvers driven by the desire to make an impact. You'll work in a collaborative, inclusive environment where your ideas-and your growth-matters.
We offer competitive benefits, flexible work options, and the chance to shape the future of healthcare with AI and advanced technologies.
Join us-and help give patients hope for more time to make memories that matter.
About The Role and What we Look For
The Field Service Engineer (FSE) delivers exceptional customer support by performing on-site installations and managing all aspects of system diagnostics, troubleshooting, servicing, and repairs for complex equipment and systems. The FSE ensures operational quality by inspecting and approving system performance.
This role also trains customers on system operation and maintenance while acting as the primary liaison between the company and the customer for both technical and administrative matters related to assigned projects.
The FSE interprets customer needs and determines whether issue resolution should involve sales personnel, customer support representatives, or engineers. Responsibilities may encompass all facets of field support, including but not limited to system hardware and software, PCs, and networking/wireless networking.
To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.
EEO Statement
At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top - and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin - including individuals with disabilities and veterans.
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.