Sr. Distribution Center Manager

Job Title: Senior Distribution Center (DC) Manager

Location: On-Site

Reports To: Regional Operations General Manager

Employment Type: Full-Time, Exempt

Schedule: 24/7 operation; schedules vary based on volume and client needs. Weekend availability required.

Job Purpose

The Senior Distribution Center Manager provides strategic leadership and oversight for the facility’s end-to-end operations. This role is responsible for driving operational excellence, optimizing financial performance, ensuring regulatory and company compliance, and developing high-performing teams across multiple functional departments. The Senior DC Manager plays a key role in long-term planning, continuous improvement, and delivering best-in-class service to internal and external customers.

Key Responsibilities

Operational Leadership & Strategy

• Lead all warehouse operations with a focus on achieving organizational goals related to financial performance, service quality, accuracy, and efficiency.
• Develop strategic warehouse layouts, storage optimization plans, and material-flow strategies using data-driven insights on product velocity and handling requirements.
• Oversee production planning, capacity management, and labor forecasting to ensure resources align with operational demands.

Financial Management

• Own the distribution center’s financial reporting, budgeting, and cost-control strategies.
• Identify and drive cost-saving opportunities while maintaining service and quality standards.

Inventory Control & Compliance

• Ensure accuracy of all inventory records and compliance with corporate policies and regulatory requirements.
• Oversee cycle counts, inventory audits, and full physical inventories; investigate variances and implement corrective actions.
• Review inventory trends to address slow-moving, excess, obsolete, or high-risk products.

Process Improvement & Standardization

• Establish and refine operational processes, SOPs, and performance standards across all departments.
• Lead initiatives focused on improving workflow efficiency, throughput, accuracy, and overall productivity.
• Collaborate cross-functionally to align operational strategies with customer and internal business requirements.

People Leadership & Development

• Manage, mentor, and develop 4–12 department leaders and a workforce of 50–100 employees.
• Oversee hiring, training, performance evaluations, coaching, corrective actions, and career development plans.
• Promote a positive, collaborative culture by addressing employee concerns, enhancing engagement, and reinforcing recognition practices.

Communication & Cross-Functional Alignment

• Maintain strong communication with customers, corporate leadership, transportation partners, and internal teams.
• Ensure timely fulfillment of operational commitments and proactive escalation of risks or service impacts.

Qualifications

• Strong leadership, communication, and interpersonal skills with the ability to influence at all levels.
• Proven track record managing large teams in a high-volume distribution or manufacturing environment.
• Exceptional organizational, analytical, and decision-making capabilities.
• Ability to perform under pressure and meet strict deadlines.
• Bachelor’s degree preferred; equivalent experience will be considered.
• Bilingual in Spanish is a plus.
• Deep knowledge of warehouse operations, inventory management, safety protocols, and industry best practices.

Work Environment & Physical Requirements

• Ability to lift up to 50 lbs and stand, walk, or sit for extended periods.
• Frequent movement throughout all areas of the warehouse, including elevated or restricted spaces.
• Exposure to environments with fluctuating temperatures.
• Safe operation around powered industrial equipment such as forklifts, pallet jacks, reach trucks, clamps, and scissor lifts.

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