What are the responsibilities and job description for the Front Desk Receptionist position at Accurate Bookkeeping & Tax Service?
About ABTS
We are a growing tax and accounting firm committed to delivering personalized, accurate, and timely financial solutions to individuals and small-to-medium-sized businesses. Since 2001, ABTS Inc. has provided trusted tax, bookkeeping, payroll, and advisory services nationwide, led by Marcello Innocenti (“Marc”), a seasoned tax professional with over 35 years of experience. Our team values integrity, professionalism, and strong client relationships, leveraging modern technology to ensure efficient service delivery and clear communication. Guided by a team-first culture and dedication to excellence, we provide thoughtful analysis and responsive support to our clients year after year.
Job description:
As our Receptionist, you will be the first point of contact for clients. You will manage daily administrative tasks, assist with client scheduling, and support our tax team with office operations. This role requires professionalism, reliability, and excellent communication skills—especially during peak tax season.
· Greet clients and provide friendly, professional customer service
· Answer phone calls, emails, and manage appointment scheduling clients
· Daily scanning duties
· Check daily incoming fax and voicemail
· Maintain cleanliness of the lobby and front desk area
· Minor office cleaning – daily gathering of trash and shred from all offices; weekly bathroom cleaning and vacuuming
· Support tax preparers with administrative requests as needed
· Other duties are as follows: filing, getting incoming mail, running errands (e.g. Post Office) and other tasks as needed
Qualifications:
· Previous front-desk, customer service, or administrative experience preferred (not required)
· High school diploma
· Great attention to detail
· Customer service oriented
· Strong phone skills and etiquette
· Computer literate and eager to learn other programs
· Ability to multi-task is crucial
· Ability to work between 9am to 7pm Mon to Fri and 10am to 6pm on Saturdays
Benefits:
· Competitive hourly pay
· Flexible off-season schedule
· Friendly and supportive work environment
· Opportunity to learn about tax and accounting services
Applicants may also submit via email at bhimsen.bhujel@abtscorp.com, fax at 541-689-7075 or drop it off personally at 2757 River Rd. Our office hours are Monday through Friday from 10:00 am to 5:00 pm.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person