Warehouse and Logistic Supervisor

Company Description

Accton Technology Corporation, founded in 1988, is a leading networking hardware and solution provider. With more than three decades of experience, Accton specializes in the design and manufacturing of high-performance Ethernet switches, routers, and data center networking systems for top-tier global customers. Accton works closely with hyperscale and enterprise customers, providing deep engineering collaboration from early design through high-volume manufacturing. Accton shipped over 7 million devices and achieved a consolidated revenue of USD 2.70 billion in 2023. "Making Partnership Work" embodies Accton's mission to maximize the benefits of collaboration and excellence in technology. The company has a global workforce of over 5,700 employees and operates offices worldwide, including our new site Mesquite, TX.

Role Description

The Warehouse and Logistic Supervisor is a full-time, on-site role based in Mesquite, TX, responsible for planning, directing, and coordinating the daily warehousing, logistics, and distribution operations at the Dallas office. Oversee routine receiving, shipping, inventory cycle counts, and material transportation processes to ensure full compliance with safety regulations (e.g., OSHA) and corporate Standard Operating Procedures (SOPs). This role entails directly supervising frontline warehouse and logistics personnel, driving logistics workflow optimizations, evaluating and negotiating with transportation carriers, and collaborating closely with procurement and finance departments to maximize supply chain efficiency and minimize operational costs.

Essential Duties and Responsibilities include the following.

Warehousing & Logistics Management:

• Supervise and coordinate daily warehouse operations including receiving, put-away, storage, packaging, and shipping to ensure transaction accuracy.
• Plan and optimize warehouse layout and material flow to improve storage capacity.
• Direct and monitor transportation, distribution, and material moving operations to ensure products are safely and punctually delivered to designated locations.

Team Leadership & Supervision:

• Directly manage and supervise frontline warehouse personnel (e.g., material movers, forklift operators) and schedule work tasks effectively.
• Responsible for daily attendance logs, performance evaluations, and skill training for the warehouse team (including operational standards and equipment safety).

Inventory Control & Documentation:

• Execute and monitor periodic inventory physical audits and cycle counts; analyze and reconcile stock discrepancies to maintain high inventory accuracy.
• Maintain accurate logistics and warehousing files (such as Bills of Lading (BOL), packing slips, import/export documents, and ERP logistics entries).

Carrier Management & Cost Control:

• Evaluate and monitor third-party logistics (3PL) providers and transportation carriers regarding service quality, on-time delivery rates, and pricing templates.
• Negotiate service terms and freight rates with carriers, and analyze logistics data to identify cost-saving and efficiency-improvement opportunities.

EHS Compliance & Equipment Management:

• Ensure all warehouse activities and machinery operations (e.g., sit-down/stand-up forklifts, automated packaging machines) comply with OSHA regulations and corporate EHS policies.
• Oversee daily routine inspections and preventative maintenance for warehouse equipment, keeping the facility clean, organized, and hazardous-free.

Qualifications

• Ability to work in a warehouse environment with exposure to varying temperatures.
• Ability to stand and walk for extended periods, bend, stoop, reach, and climb ladders.
• Ability to regularly lift, push, pull, or move equipment and inventory boxes (frequently up to 15 kg / 33 lbs, and occasionally heavier loads with team lifts or mechanical assistance).
• Able to handle schedule changes (such as shipping delays, carrier no-shows, or custom clearance issues) and execute backup plans to prevent logistical bottlenecks.
• Basic analytical and troubleshooting skills for identifying logistics market trends, monitoring KPIs, and resolving vendor/carrier disputes.
• Candidates should possess strong Supervisory Skills, including team leadership, staff scheduling, and performance management.
• Candidates should possess effective Communication skills, including clear verbal and written communication and cross-functional collaboration.
• Candidates should possess Operations Management skills, such as workflow optimization, process improvement, and adherence to safety and quality standards.
• Candidates should possess Inventory Management skills, including cycle counting, stock control, and use of warehouse management or ERP systems.
• Candidates should possess Customer Service skills, with the ability to address logistics-related issues professionally and support internal and external stakeholders.
• Additional beneficial qualifications include experience in warehouse or logistics supervision, knowledge of transportation and freight coordination, familiarity with OSHA or similar safety regulations, and proficiency in MS Office tools.
• Valid Forklift Operator Certification / License (covering both sit-down and stand-up models).
• Educational background in Logistics, Supply Chain Management, Business Administration, or related fields.
• 3–5 years of experience in warehouse operations, logistics management, or distribution center experience preferred, with at least 1–2 years in a supervisory or team lead role.
• Bilingual in English and Chinese is preferred (to coordinate effectively with overseas HQ or teams).

Benefits

• Medical, Dental, and Vision Insurance
• Life, AD&D, Short Term Disability, and Long-Term Disability insurance
• 401k retirement plan
• HSA, Health Care FSA
• Vacation and Sick Leave
• Paid holidays