Financial Aid Information Specialist "Jefferson Campus"

JOB

The Financial Aid (FA) office of Jefferson State Community College (JSCC) is dedicated to maximizing student success in their postsecondary education pursuit by minimizing financial barriers. While the primary responsibility of paying for college lies with the student and the student’s family, JSCC FA offers a variety of aid sources such as grants, loans, scholarships, and work study to assist as many qualified students as possible. Our office strives to assist students in covering the cost of their main educational expenses as best as possible.

The purpose and duty of a Financial Aid Information Specialist is to perform a variety of functions in the Financial Aid Office that includes providing support for students in need. This mainly focuses on, but is not limited to, students in need of financial assistance, interdepartmental collegiality, and a network of relationships with various external agencies. EXAMPLE OF DUTIES

1. Serve students via phone, email, and in-person meetings to address complex financial aid questions or concerns and communicate documents.

2. Communicate with students about financial aid matters (documents, regulations, procedures, helpful tips etc.).

3. Assist students with the completion of financial aid applications and submitting other documents required for aid eligibility determination

4. Process, evaluate, and track submitted student documents using appropriate recordkeeping systems (Banner, Dynamic Forms, OpenText, etc.)

5. Collaborate with various departments as a reliable financial aid resource

6. Review imported Department of Education files daily and process documents in a timely manner.

7. Maintain eligibility for access to the U.S. Department of Education’s Federal Student Aid systems (FPP, COD, NSLDS, etc.)

8. Review data provided in departmental, federal, state, and other external systems to determine student’s eligibility for aid.

9. Maintain up-to-date knowledge of financial aid regulations and apply that knowledge to individual student situations

10. Assist with the administering of Scholarship, Grant, FSEOG, and Direct Loan awards, including evaluating student eligibility, processing awards, data entry, and communicating with recipients

11. Perform the various reporting and processing functions.

12. Attend community FAFSA and Financial Aid related events, and other College functions as a representative of Jefferson State Financial Aid - Day and Evening

13. Cross trains in all aspects of the Financial Aid Office as needed

14. Travels occasionally for off-site training conferences (both in- and out-of-state)

15. Complies with all policies of the U.S. Department of Education, the Alabama Community College System, the College, and the Financial Aid Office

16. Perform other related duties as assigned.

Marginal Functions

• Assist with the processing of Financial Aid Transcripts.
• Train and supervise student workers and L-19 employees to assist with filing, document processing, and front desk customer service.
• Visit high schools and talk with external and on-campus groups and organizations about financial aid programs.

Required Knowledge, Skills and Abilities

• Basic oral and written communication skills.
• Basic mathematical skills necessary to compute and verify students’ awards.
• Sufficient computing and keyboarding skills necessary to load student financial data and access student information digitally.
• Working knowledge of Microsoft Office products
• Ability to learn to use newly adapted technology necessary for essential job functions.
• Ability to learn and perform all essential job functions accurately with minimal direct supervision.

SUPPLEMENTAL INFORMATION

Applicants must meet the minimum qualifications required and must submit a complete application packet through the online application system in order to be considered for a position. Applicants who fail to submit all required information may be disqualified. Only applications received during the period of this announcement will be considered.

A complete application packet consists of the following:

• A completed Jefferson State Community College online application specific to this position
• Current resume
• Transcripts (unofficial copies will be accepted before the deadline but official transcripts must be on file prior to extension of an employment agreement to the successful candidate). Transcripts must include conferred or awarded date.
• Work experience verification in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the “Qualifications” section. Verification should include dates of employment and position title(s). Upon request from the applicant, work experience verification from current employer only may be delayed until an official offer of employment. Request must be made in the form of a statement on a separate document. If applicant delays verification from current employer and it does not cover required level of experience as stated in the “Minimum Qualifications” section, verification from previous employer(s) is required. A work experience verification form can be found at Human Resources - Jefferson State Community College. (For clarification, please contact Human Resources)

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  A work experience verification form can be found at Human Resources - Jefferson State Community College. Verification is the responsibility of the applicant. Verification must be completed by the employer and returned to the applicant for uploading with the online application. Do not return the paper form to Human Resources.
  

Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all applications become the property of Jeff State. Requests for copies of application materials, including transcripts, will be denied by the College.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.

If you are applying for one or more positions, you must submit a separate application packet for each position.

In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check.

Jefferson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.

All male applicants between the ages of 18-26 must provide proof of Selective Service Registration.

Jefferson State Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System, that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.

Jefferson State Community College will make reasonable accommodations for qualified disabled applicants or employees. If you have a disability and require accommodations, please notify us. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to the awarding.

APPLICATIONS FOR THIS POSITION MUST BE FILED ONLINE AT:

Available Positions - Jefferson State Community College