What are the responsibilities and job description for the Customer Support position at AccrueTalent?
In this role, you will:
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Be the first point of contact for customer questions and issues
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Troubleshoot problems, escalate when needed, and ensure customers have a great experience
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Collaborate with product and engineering to surface recurring pain points and improve the platform
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Help shape how we deliver world-class support as the company grows
Why this role is exciting:
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Join a well-funded Series A fintech company with strong momentum
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Make a direct impact on the customer experience from day one
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Work closely with a small, passionate team where your contributions matter
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Enjoy full remote flexibility while being part of a fast-growing startup
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We’ve placed talent here already, and everyone raves about the founders and team culture