What are the responsibilities and job description for the Utility Design Support Specialist position at AccruePartners?
UTILITY DESIGN SUPPORT SPECIALIST
THE TEAM YOU WILL BE JOINING
LOCATION
WHAT THEY OFFER YOU
WHAT YOU WILL DO
THE TEAM YOU WILL BE JOINING
- A large, established utility organization supporting critical electric distribution infrastructure and customer service projects
- A collaborative team of Designers, Schedulers, Construction & Maintenance professionals, and project support resources responsible for moving utility work from initial request through construction
- An environment supporting a mix of residential, commercial, maintenance, and electric distribution projects
- A team where organization, communication, and attention to detail directly impact project schedules and customer experience
LOCATION
- Durham, NC - On-site
- No field labor or regular driving required
- May provide additional support during storm events as needed
WHAT THEY OFFER YOU
- Opportunity to gain hands-on exposure to electric utility design and distribution operations
- Work directly alongside experienced Distribution Designers and construction teams
- Exposure to both overhead and underground electric distribution projects
- Opportunity to build experience within utility work management, project coordination, and design support
- Highly collaborative role with visibility across multiple groups involved in executing utility projects
WHAT YOU WILL DO
- Support Distribution Designers with the preparation and management of electric utility work orders
- Enter and update projects within the work management system using Designer field notes, templates, sketches, and other project documentation
- Apply established design standards to lower-complexity corrective maintenance, follow-up, and routine program work
- Assist with work-order preparation for overhead and underground revenue projects, maintenance work, and larger utility projects
- Translate Designer sketches and field notes into appropriate construction-print documentation within the work management system
- Complete straightforward work orders that do not require a field visit or additional Designer guidance, including temporary service requests
- Review and verify work-order dependencies and required information before projects are released for construction
- Maintain accurate project statuses, comments, customer information, and documentation within the work management system
- Contact customers to confirm project details, scheduling, site readiness, and other project requirements
- Coordinate items such as right-of-way, outages, scheduling and rescheduling, CIAC, invoices, and site delivery