Demo

IT Support Analyst

AccruePartners
Palm Beach Gardens, FL Other
POSTED ON 8/2/2023 CLOSED ON 9/15/2023

What are the responsibilities and job description for the IT Support Analyst position at AccruePartners?

Job Description

IT Support Analyst in Palm Beach Gardens, Florida

Posted 07/26/23

THE TEAM YOU WILL BE JOINING:
  • A stable, privately held company in the energy sector with various locations throughout the US.
  • One of the largest providers of Energy Solutions in the United States, with the senior management team fielding more than 150 years combined experience in the electric industry.
  • Our client provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects and renewable energy projects.

WHAT THEY OFFER YOU:
  • Opportunity to be a part of a highly visible, transformational IT initiative.
  • Competitive base pay and benefit package.
  • A company culture that offers a family friendly environment and promotes internal growth.

LOCATION:
  • Fully on-site in Palm Beach, FL

WHY THIS ROLE IS IMPORTANT:
  • This position will serve as the primary IT support specialist for their region.
  • You will also assist other team members to complete demands of the business.
  • Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations.
  • Assisting end users onsite or remotely with hardware and/or software inquiries. Configure and install IT hardware and software. Perform asset management including updates and reconciliation.

THE BACKGROUND THAT FITS:
  • Associates degree in Computer Science, Information Technology, and/or 2 years of related hands-on experience.
  • Active Directory administration experience
  • Microsoft O365, Windows 10, and MDM experience


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