What are the responsibilities and job description for the Cloud Applications Specialist (Salesforce) position at AccruePartners?
THE TEAM YOU WILL BE JOINING
- Largest privately held Energy and HVAC/Mechanical Services company in North America.
- PE-backed and growing fast both through organic growth and strategic acquisitions - plans to acquire 10 - 12 new companies annually
- 150 locations across the USA which operate under a co-branded strategy, where the local name is dominant.
- High-visibility role with expanding scope alongside the companies continued growth
- Opportunity to own Salesforce CRM system, support over 1300 users (and growing), as well as manage other critical cloud applications
- Make a direct impact on the corporate business, individual business units, and employees across the organization.
- Competitive compensation structure with excellent benefits.
- Charlotte, NC (Uptown) - On-Site (5-10% Travel)
- Support the ongoing development and deployment of Salesforce platform
- Managing Salesforce roles, profiles, sharing rules, security, workflows, and groups
- Coordinate the evaluation, scope, configuration and Implementation of new functionality, process automation and other requests
- Configuring complex Custom Objects, Fields, Workflows, Approval Processes, Rules, Triggers, etc.
- Importing sales department leads, contacts, and other data management activities
- Maintaining the efficiency and effectiveness of the Sales and Service Clouds, as well as building custom reports and dashboards
- Building new, and supporting existing, system interfaces such as ZoomInfo, DocuSign, Box, XOI Technologies, Zoom, and ERP integrations
- Evaluating and installing new Salesforce releases as well as providing training and support
- Responsible for driving major Cloud application initiatives for the company.
- Provide administrative and project management integration services to various BU, end users, 3rd party providers, MSPs and other professional services teams
- 2-5 years of experience in application support, administration, and/or management
- Salesforce experience strongly preferred (comparable CRM systems will be considered)
- Experience and/or interest in ongoing support and development of application tools such as Box, LastPass, Zoom, DocuSign, and Microsoft O365 tools
- Experience with enterprise-level data integrations and reporting
- Strong communication skills and the ability to create and foster relationships with the userbase
- Self-starter with the ability to handle projects on his/her own
- Ability to handle multiple tasks at a time
- Four-year college degree is preferred