What are the responsibilities and job description for the Business Systems Analyst - Salesforce CRM position at Accroid Inc?
Job Details
Candidates should provide anonymized samples of BRDs, diagrams, dashboards, and reporting
- 3 5 years of hands-on experience as a Business Systems Analyst, preferably supporting Salesforce CRM platforms (Sales Cloud and/or Marketing Cloud).
- Strong proficiency in Jira and Confluence for requirements tracking and documentation.
- Proven experience in creating BRDs, PRDs, user stories, acceptance criteria, and process documentation.
- Demonstrated ability to build user journeys, workflows, and diagrams using tools such as Lucidchart, Visio, or Miro.
- Strong communication, presentation, and documentation skills, able to clearly convey complex information to both technical and non-technical audiences.
- Experience preparing executive-ready PowerPoint decks and managing deliverables via Smartsheet or similar tools.
- Working knowledge of Salesforce platform capabilities, data model, and integration patterns
Top Requirements
(Must haves)
The must-have requirements for this BSA role are:
Salesforce & Technical Skills
- Experience with Salesforce Sales Cloud and Marketing Cloud
- Experience creating BRDs and PRDs
- Skilled in Lucidchart, Miro, or Visio for process flows and journey mapping
- Proficient with Jira and Confluence
Business & Communication Skills
- Strong communication and relationship-building skills
- Ability to bridge business and technical teams
- Fast learner with a startup-like mindset; can ramp quickly with minimal guidance
Hands-On Expectations
- Can translate and validate requirements in Salesforce
- Ideally has hands-on Salesforce or prior system integration experience
- Can perform business-level QA and test their documented stories
Additional Helpful Skills
- Experience with Einstein platform (optional but valuable)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $50 - $70