General Clerk Representative, Mailroom - Accredo

Are you an organized multitasker who loves keeping things running smoothly? Join our team as a General Clerk Representative and become the backbone of our administrative duties.

Accredo is currently seeking two General Clerk Representatives, Mailroom. The General Clerk Representatives deliver straightforward administrative and/or other basic business services in General Administration. Issues tend to be routine in nature. Good knowledge and understanding of General Clerk duties and business/operating processes and procedures.

Responsibilities

• Retrieve, organize, and file patient medical records accurately and efficiently.
• Scan, index, and upload documents into electronic health record (EHR) systems.
• Execute automated reports and compile listings for internal use.
• Maintain and manage databases, conduct data retrieval, and respond to status inquiries.
• Examine documents for quality and accuracy; resolve minor discrepancies.
• Maintain inventory of records and supplies; receive, store, and issue materials.
• Determine appropriate methods for processing mail, files, and supplies.
• Ensure confidentiality and security of patient information in compliance with HIPAA.
• Respond to requests for medical records from patients, providers, and third parties.
• Assist with audits and quality assurance checks of medical records.
• Recommend process improvements and participate in small project initiatives.
• Provide coaching and guidance to junior team members.
• Act independently while adhering to defined procedures and standards.
  
  

Qualifications

• High School Diploma or GED required.
• 1 years of relevant working experience.
• Experience with health care, medical insurance terminology and patient access preferred.
• Strong data entry skills and computer skills.
• Ability to adapt in a dynamic work environment and make decisions independently.
• Able to work onsite Monday through Friday in Warrendale, PA.
  
  

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.