What are the responsibilities and job description for the Benefits Investigation Specialist (ASI) position at AccountStaff?
Join our client's team as a Benefits Investigation Specialist and make a difference in healthcare access!
We are seeking dedicated and detail-oriented Benefits Investigation Specialists to play a vital role in ensuring patients obtain the medications they need with simplified coverage verification. This contract-to-hire opportunity offers a competitive hourly rate ($18-$19/hr). The role is onsite across multiple shifts and provides a chance to be part of a dynamic, collaborative environment focused on improving healthcare experiences. If you have a background in customer service, medical, insurance, or related fields and possess strong communication skills, we want to hear from you!
Required Skills
- Excellent communication skills, both verbal and written
- Strong computer proficiency, including Microsoft Office tools and multitasking across dual monitors
- Attention to detail with high accuracy in documentation and correspondence
- Fundamental analytic and problem-solving abilities
- Ability to work independently and collaboratively within small teams
- Comfortable engaging with insurance payers and pharmacy benefit managers via outbound calls
Nice to Have Skills
- Previous experience in healthcare benefits verification or third-party benefits processes
- Knowledge of commercial insurance coverage, medical benefits, government programs, and patient assistance programs
- Experience with benefits investigation or prior authorization processes
- Bilingual communication skills are a plus
Preferred Education and Experience
- High school diploma or equivalent required
- Bachelor’s degree preferred
- At least 2 years of relevant customer service, insurance, benefits, or healthcare experience
Other Requirements
- Must pass background check; no drug screening required
- Onsite availability for three shifts: 8:00 am–4:30 pm, 8:30 am–5:00 pm, or 9:00 am–5:30 pm (shift preferences should be noted during application)
- Training will occur during the first two weeks, from 8:30 am to 5:00 pm
Seize this opportunity to become a key contributor in streamlining healthcare access and making a meaningful difference in patients' lives. Apply now to join an innovative team and help untangle complex prescription reimbursement processes!
Salary : $18 - $19