What are the responsibilities and job description for the Administrative Representative position at Account Resolution Corporation?
Location: Chesterfield, Missouri
Job Type: Full-time | On-site
Compensation: $17-$21 per hour (depending on experience)
About Us
At Account Resolution Corporation (ARC), we are a trusted and ethical collection agency dedicated to helping clients recover receivables while maintaining dignity and compliance. We work across a variety of industries including healthcare, utilities, commercial, and education. We're seeking an organized, motivated, and experienced Administrative Rep. to join our team and play a vital role in day-to-day operations.
What You’ll Do
Key Responsibilities:
- Serve as a admin. in the administrative support team
- Oversee and perform tasks including account setup, data entry, documentation, and reporting
- Prepare, import, export, and work on Excel, CSV, and text files to import
- Collaborate with other departments to ensure timely and accurate administrative operations
- Maintain workflow schedules and prioritize tasks to meet internal and client deadlines
- Train, mentor, and support new and existing administrative team members
- Monitor compliance with internal processes and client requirements
- Serve as a liaison between administrative and leadership teams
- Recommend improvements to streamline processes and increase efficiency
Qualifications
- 3 years of administrative experience (collections, legal, or financial services preferred)
- Excellent communication, time management, and organizational skills
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Experience with collection agency software (e.g., Collection-Master, Latitude, or similar) is a plus
- Bilingual a plus
- Knowledge of FDCPA, CFPB, and regulatory standards is a bonus
Why Join Us?
We offer:
- Competitive compensation
- Health, dental, vision, long-term disability insurance
- 401(k) with company match
- Paid time off and holidays
- Supportive team culture with opportunities for growth
- Training and professional development
How to Apply
Apply directly through Indeed or send your resume to dsutton@arc1.biz with the subject line: Administrative [Your Name].
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Ability to Commute:
- Chesterfield, MO 63005 (Required)
Ability to Relocate:
- Chesterfield, MO 63005: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21