What are the responsibilities and job description for the Plaza Bar General Manager position at AccorHotel?
Company Description
Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!
What’s in it for you:
- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee restaurant
- Learning programs through our Academies designed to sharpen your skills
- Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit etc.
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
Reporting to the Director of Restaurants & Bars, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Maintain complete knowledge of and comply with all company, property and departmental policies and procedures.
- Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Manage Execution of Group Events both business and social, including but not limited to; Food & Beverage offerings, set up and execution operating as direct liaison with Group Contact,
- Handle guest concerns and react quickly and professionally
- Coordinate special requests and follow up with Colleagues & Management teams
- To assist in the recruitment and training of F&B Colleagues
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Work closely with culinary team to ensure a successful service and guest experience
- forecasting, scheduling and labor control
- Beverage cost management
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Works without supervision to ensure operation is running efficiently.
- Assist with preparation of Restaurant Event Orders as directed.
- Assist with planning and execution of Legacy Events
- Attend designated meetings
- Assist with Silverware programming as Champion
- Assist with obtaining designated Avero reports
- Assist with TAS
- Assist with ARM request as needed
- Assist with corporate compliance in menus and practices
- Assist with online menu accuracy as needed
- Other duties as assigned.
- Have full knowledge of all Outlet menus
- Manage the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications
- Previous Food and Beverage Leadership required at AGM or GM level. 2-3 years preferred though not required
- Adhere to Fairmont Scottsdale Princess Grooming Guidelines
- Previous Point of Sale System experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to manage labor costs
- Ability to manage Beverage Cost
- Maintain Beverage inventory
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS