Marketing & Communications Coordinator

Company Description

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Job Description

Fairmont Copley Plaza is seeking a versatile and detail-oriented Marketing & Communications Coordinator to support the property's full marketing and communications efforts. Reporting to the Public Relations Director (PRD), the Marketing & Communications Coordinator is responsible for assisting the PRD in all aspects of media relations, digital advertising, and social media across both the hotel brand and OAK Long Bar Kitchen, while also lending support to influencer partnerships, photoshoot production, and broader property marketing initiatives.

Communications

• Support media relations efforts including press release drafting, media list building, and outreach for both Fairmont Copley Plaza and OAK Long Bar Kitchen
• Coordinate press stays and media visits, including itineraries and on-site hosting
• Maintain media contact databases, coverage trackers, and PR reports
• Assist in creating press-worthy experiences that drive visibility of the property

Social Media

• Develop and schedule content across Instagram and other relevant platforms
• Draft engaging, on-brand captions and copy that are in line with brand voice guidelines
• Monitor community engagement, respond to comments and DMs and flagging concerns and opportunities
• Track social performance metrics and contribute to monthly reporting

Digital Marketing

• Assist in the planning, execution, and reporting of paid digital advertising campaigns with PRD and Director of Sales & Marketing (DOSM)
• Management of response effort for websites such as Google, TripAdvisor, Expedia, Open Table, Yelp, etc. 
• Manage content on Fairmont.com, property microsite, OTA’s and other online listings

Influencer & Partnerships

• Assist in identifying, vetting, and coordinating influencer and content creator partnerships
• Manage logistics for influencer visits, including itineraries and contracting
• Report on influencer performance

Photoshoots & Creative Production

• Coordinate logistics for photo and video shoots, including scheduling, vendor communication, and on-site production support
• Organize and maintain the property's digital asset library
• Liaise with photographers, stylists, and internal teams (culinary, events, front-of-house) to ensure smooth shoot days

The hourly rate is USD $30.50

Qualifications

• Excellent written and oral communication skills with the ability to adapt tone across press releases, social captions, and internal communications
• Familiarity with social media platforms, scheduling tools, and basic digital advertising concepts
• Strong organizational skills and comfort managing multiple projects and deadlines simultaneously
• A collaborative, no-task-too-small attitude and genuine enthusiasm for hospitality, luxury brands, or lifestyle content
• Experience in hospitality, luxury retail, or lifestyle brands is a plus but not required.
• Fast learner; can learn new programs and tasks quickly and effectively
• Comfortable working with various Microsoft Office applications; Word, Excel, PowerPoint
• Bachelor's degree in Marketing, Communications, Public Relations, or a related field preferre

Additional Information

All your information will be kept confidential according to EEO guidelines.