Clinical Manager - Washington DC/Baltimore

Territory: Washington DC/Baltimore

Position Overview
The Clinical Manager is a field-based leader responsible for driving clinical adoption, education, and utilization of advanced medical technologies across urology and critical care settings. This individual partners cross-functionally with commercial leadership to support territory growth through hands-on procedural support, clinical training, and strategic account development.

This role requires a strong clinical foundation, the ability to influence physician stakeholders, and a high level of autonomy in managing a geographically diverse territory.

Key Responsibilities
Clinical Support & Case Coverage

• Provide in-depth, hands-on clinical support during surgical and bedside procedures across urology and critical care environments
• Serve as the primary clinical expert during evaluations, trials, and product adoption phases
• Ensure procedural success through real-time troubleshooting, workflow optimization, and best-practice guidance

Education & Training

• Lead clinical education programs for physicians, nurses, and hospital staff
• Conduct in-services, workshops, and one-on-one training sessions to drive proficiency and utilization
• Support onboarding of new accounts and continued education within the existing customer base

Account Development & Strategy

• Partner with sales leadership to identify growth opportunities within key accounts
• Support evaluation processes and conversion of target accounts through clinical validation
• Build and maintain strong relationships with physicians, clinical stakeholders, and hospital decision-makers

Territory Management

• Independently manage travel, scheduling, and territory priorities across a multi-state region (3 weeks per month, 2-3 nights per week overnights)
• Coordinate coverage across multiple sites, including hospitals, outpatient centers, and academic institutions
• Support regional initiatives and collaborate with cross-functional teams (sales, marketing, clinical education)

Operational Excellence

• Maintain accurate documentation of clinical activities and account interactions
• Provide feedback to internal teams on market dynamics, clinical trends, and customer needs
• Ensure compliance with all regulatory, legal, and company guidelines

Qualifications

• Bachelors degree required (clinical or life sciences preferred)
• 3 years of experience in a medical device, clinical support, or healthcare environment
• Prior experience in operating room, ICU, or procedural settings strongly preferred
• Demonstrated ability to support complex clinical procedures and train healthcare professionals
• Strong communication, presentation, and relationship-building skills
• Proven ability to work independently in a field-based, high-travel role
• Willingness to travel extensively within the Pacific Northwest

Preferred Experience

• Background in urology, critical care, or adjacent procedural specialties
• Experience supporting capital or clinically complex medical technologies
• History of collaborating closely with sales teams to drive account growth

Key Competencies

• Clinical credibility and confidence in high-acuity environments
• Adaptability and problem-solving in fast-paced clinical settings
• Strategic thinking with strong execution
• Relationship-driven with a consultative approach