What are the responsibilities and job description for the Banquet Houseperson position at Accor?
Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Reporting to the Banquet Manager, the Banquet Houseman is responsible for the total meeting/function room set-up and cleanliness.
- Consistently offer professional, friendly and engaging service
- Set assigned room according to guest specs or diagram provided
- Break-down room after meeting/conference is over
- Put all supplies, materials, linens etc in the correct place after breaking down the room
- Set writing pads, mints, water, etc. according to Fairmont standards
- Ensure that the carpet is free of debris and soiled spots
- Ensure linens are spotless and wrinkle-free
- Ensure chairs are clean and set according to specs
- Ensure all surfaces are dust free, including walls, pictures, paintings, shelves, window, furniture, closets, borders, etc.
- Ensure all glass and mirror surfaces are clean and free from streaks
- Ensure plants are placed appropriately and discard old flowers
- Complete other duties as assigned
• Previous Banquet/Houseperson experience preferred
• Excellent verbal communication skills
• While performing the duties of this job, the employee is regularly required to stand and/or walk
• The employee must regularly lift and/or move up to 50 pounds
• High energy level; friendly; outgoing; team player, good organizational skills; salesmanship
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition to being part of a world-class luxury hospitality brand, team members enjoy a comprehensive benefits package designed to support their health, well-being, and financial future, including:
- Medical, Dental, and Vision Insurance
- Paid Time Off and Holiday Pay
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Colleague Dining Program
- Career Growth and Development Opportunities
- Recognition and Rewards Programs
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.