What are the responsibilities and job description for the IT Internship position at Accompany Health?
Accompany Health is on a mission to give low-income patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice.
We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way.
To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive.
While our headquarters is in Bethesda, MD, our teams are distributed across the country. If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us.
About the role:
Location- Denver, CO/Hybrid
Job Type- Internship (Full-time/Part-time)
Duration- 3-4 months
Department-Engineering
We are seeking a motivated IT Intern to join our team and gain hands-on experience in a fast-paced technology environment. This internship offers a unique opportunity to work alongside experienced IT professionals, troubleshoot technical issues, support end-users, and contribute to various IT projects. This role is ideal for students or recent graduates looking to enhance their technical skills, gain real-world experience, and explore career opportunities in IT. If you are a proactive problem-solver with a passion for technology, we encourage you to apply!
As an IT Intern, you will assist in:
Maintaining hardware and software
Managing IT support tickets
Ensuring the smooth operation of our systems
\n- Assist in troubleshooting hardware, software, and network issues.
- Provide technical support to employees and resolve IT-related inquiries.I
- Install, configure, and maintain computer systems, software, and peripheralsSupport IT security initiatives, including system updates and antivirus monitoring
- Assist with setting up and managing user accounts, access permissions, and IT assetsHelp document IT procedures, troubleshooting steps, and system configurationsParticipate in IT projects, such as system upgrades, migrations, and new technology implementationsConduct routine system checks and report any issues to the IT teamAssist with inventory management of IT equipment and suppliesStay up-to-date with emerging technologies and best practices in IT support
- Required experience
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field
- Basic knowledge of computer hardware, software, and operating systems (macOS, Chromebook preferred)
- Familiarity with troubleshooting common IT issues, including network connectivity, printers, and system errors
- Experience with Microsoft 365, Google Workspace, and other enterprise tools is a plusStrong problem-solving skills and ability to work independently or as part of a team
- Excellent communication and customer service skills to assist non-technical users
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Eagerness to learn new technologies and adapt to changing IT needs
- Preferred experience
- Basic networking knowledge (Wi-Fi, VPNs, routers, and firewalls) is preferred
- 3-4 days in Denver office
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For Patient Facing Roles
To keep our patients, communities and each other safe, you'll be required to comply with Accompany Health’s medical clearance requirements, including completing a TB screen and providing proof of immunity or vaccination for certain conditions. This is a condition of employment, and we make exceptions as required by law. Accommodation for religious and medical beliefs will be provided on a case by case basis.
We embrace diversity and believe it creates a healthier atmosphere: Accompany Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Salary : $30 - $35
