QA/QC Area Supervisor

Job Summary:

The Area QA/QC Area Supervisor provides strategic leadership and technical oversight for quality management across multiple regional project sites and fabrication facilities. This role is responsible for driving standardized quality execution, managing a team of site-based inspectors, and ensuring that all regional activities align with the business's quality requirements and industry codes. A typical day involves auditing multi-site compliance, coaching direct reports, and collaborating with project management teams to mitigate systemic risks and optimize fabrication costs. The Area Supervisor acts as the primary liaison between field operations and QA/QC leadership to ensure consistent quality excellence across the territory.

Essential Duties and Responsibilities:

• Provide multi-site leadership to the regional QA/QC team, setting clear performance expectations and actively coaching site-level inspectors.

• Direct the execution of the Project Specific Quality Control Plan across multiple projects to ensure all business Standard Operating Procedures (SOPs) are strictly followed.

• Support Project Leads, Project Managers, and QA/QC leadership with inspection planning, field verification, and quality documentation.

• Strategize and implement "First-in Inspection" processes across the region to proactively reduce fabrication errors and minimize cost impacts.

• Audit and review design documentation, vendor quality manuals, and company records for regional compliance with ASME B31 and Section IX codes.

• Manage the performance, development, and asssit in resource allocation of Quality Control Inspectors assigned to various regional sites.

• Escalate quality concerns, recurring deficiencies, or code/compliance issues to the appropriate Project Lead, Project Manager, and/or QA/QC Regional Manager for direction.

• Apply Statistical Process Control (SPC) methods to analyze regional quality data and recommend systemic process improvements to senior management QA/QC Regional Manager.

• Serve as the primary point of contact for General Contractor Quality Assurance Managers regarding multi-project inspection planning and non-conformance resolution.

• Analyze and approve all regional purchased products/components, assist in making final determinations on vendor acceptance based on quality performance.

• Develop and present comprehensive technical reports and program updates to regional management and executive leadership.

• Lead regional root-cause analysis investigations for systemic quality failures and assist in developing new technical approaches to resolve recurring problems.

• The role may include temporary coverage for personnel during PTO, increased workload, or project-specific needs.

• A typical day may involve supporting site inspections, verifying quality documentation, coordinating with field teams, assisting with first-in inspections, and helping maintain compliance with project quality requirements, company procedures, and applicable codes.

Position Requirements (Work Experience, Skills, Licenses, etc.):

• Expertise in ASME B31 piping codes, industrial/commercial construction, and non-destructive testing (NDT).
• Advanced knowledge of ASME Section IX BP&V Code, including the creation and certification of welding procedures and welder qualifications.
• Proven ability to manage multiple priorities across different geographic locations with high organizational and time-management skills.
• Exceptional written and verbal communication skills, including the ability to present technical information to diverse groups.
• Proficiency in calculating complex figures such as proportions, percentages, area, circumference, and volume.
• Advanced problem-solving skills with the ability to handle concrete variables in non-standardized environments.
• Demonstrated ability to interpret complex technical instructions in written, oral, diagram, or schedule form.
• Ability to support multiple projects, shifting priorities, and field assignments in a fast-paced construction environment.
• Ability to work in active construction, shop, and field environments and travel locally between project sites as needed.

Education and Experience:

• Required:
  • Associate degree (A.A.) or technical school equivalent with 10 years of overall construction quality experience.
  • Minimum 3 years of experience in a leadership role managing direct reports across multiple projects.
  • At least 8 years of focused experience in Quality Control within industrial or commercial construction and fabrication.
• Desired: 
  • Current certification as a Senior Certified Welding Inspector (SCWI) or Certified Welding Inspector (CWI) per AWS QC-1.
  • ICC Mechanical – Commercial Certification.

ACCO Competencies:

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

• Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

• Insight: The ability to gather and make sense of information that suggests new possibilities.

• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.

• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

• Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.

• Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for his/her actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:

People manager with direct reports

Travel Requirements:

Travel to field, shop, and project sites is required 50-75% of the time based on business needs.

Hours:

This is an non-exempt position. Typically, work hours begin and end between 6:00 am and 5:00 pm as scheduled with the supervisor. Occasional overtime is required.

Physical Demands:

• Must frequently lift and/or move up to 10 pounds and occasionally move up to 25 pounds.

• Specific vision abilities required include close vision and the ability to adjust focus.

• Regularly required to sit, use hands to finger, handle or feel, and communicate effectively.

• Occasionally required to stand, walk, stoop, kneel, or crouch while visiting project sites.

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