What are the responsibilities and job description for the Desktop Support position at Acclive Inc?
System Deployment and Systems Management knowledge. Microsoft SCCM preferred.
JAMF to manage Apple Devices
Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, Servicenow, Zoom
Experience Required
1. Good verbal/written communications skills and strong interpersonal skills to interact positively and productively with associated computer systems, end-users and co-workers.
2. Strong knowledge on Office 365, and Outlook related issues handling
3. Knowledge of Active Directory, Group Policy, Domain Services (such as Print, DHCP, DNS) and network connectivity.
4. Good experience in customer/partner/technical service related roles
5. Windows 10 / 7 skills and troubleshooting experience
6. Apple MAC devices skills and troubleshooting experience
7. Ensure that all system tests are successfully completed and documented and all problems are resolved.
8. Application Packaging and Re-packaging services
9. MSIX based application packages for new apps
10. Provisioning and De-provisioning
11. Autopilot based device Provisioning
Roles & Responsibilities
1. Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
2. Experience creating collections, packages, applications within SCCM
3. Should have strong experience in SCCM 2007 & 2012
4. Experience in installation of Microsoft System Configuration Manager 2007-2012.
5. In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
6. Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
7. Experience in deploying, troubleshooting, and managing Windows devices
8. Must have excellent competency with SCCM, WSUS and other patching tools.
Experience in supporting Windows Server 2012, 2016, 2019
Generic Managerial Skills
1. Be a point of contact for all proactive technical engagements.
2. Work independently and as a team member
3. Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.
Relevant Experience
6 – 8 years
Job Type: Full-time
Pay: $85,000.00 - $90,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Novato, CA 94949: Reliably commute or planning to relocate before starting work (Required)
Experience:
- SCCM: 1 year (Required)
- JAMF: 1 year (Required)
- Microsoft Intune: 1 year (Required)
Work Location: One location
Salary : $85,000 - $90,000