What are the responsibilities and job description for the Field Engineer, SME (2025-0121) position at Acclaim Technical Services?
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
We are actively hiring a Field Engineer with TS/SCI clearance and polygraph supporting a new contract recently awarded in Reston, VA.
The Field Engineer / Technician will provide technical expertise for various point of entry systems. Must have 15 years’ specific experience in the intelligence community providing work execution and expertise specific to this functional role.
Selected candidate will be responsible for systems installation, upgrades, refreshes, maintenance, diagnostics, repairs, asset inventory and other field related sustainment and logistical work. Participate in the test and evaluation of pending software and hardware upgrades at the warehouse laboratory and test bed. Perform constructability and maintainability design reviews. Will be strategically located near the warehouse lab/test bed (for ease of continuous training, system testing, field deployment planning, etc.) and deploy to POE sites worldwide as needed to perform field support work. Will support deployment planning operations. Perform site surveys collecting required data (including electrical and HVAC requirements) to successfully plan and execute system deployment. They are able to perform both software and hardware maintenance and system repair as well as infrastructure (electrical systems, HVAC, generators, etc.) installation and sustainment. They will perform preventive maintenance, checks, and services (PMCS). They perform inspection and trend failure analysis, fault isolation, repair, calibration, and alignment of mission systems for optimal system performance. They are skilled in performing Root Cause Analysis (RCA) of failed components and incorporating the findings into future maintenance procedures to reduce unplanned failure and thereby increase system availability. They are skill in performing Failure Mode Effects, Criticality Analysis (FMECA) and incorporating the findings into future maintenance procedures. They are skilled in performing predictive inspections using advanced technologies such as thermography and ultrasonics in order to identify impending component failure prior to system failure. They execute all system installation, maintenance, and repair using an approved computerized maintenance management system (CMMS) which tracks systems readiness, maintenance events, failures, and other similar critical data. They perform maintenance and user training while on site in coordination with training personnel. They perform asset inventory when on site and provide that data to asset inventory management staff.
At ATS, you will be eligible to participate in a comprehensive benefits package such as: healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here Employee Resources.
We are actively hiring a Field Engineer with TS/SCI clearance and polygraph supporting a new contract recently awarded in Reston, VA.
The Field Engineer / Technician will provide technical expertise for various point of entry systems. Must have 15 years’ specific experience in the intelligence community providing work execution and expertise specific to this functional role.
Selected candidate will be responsible for systems installation, upgrades, refreshes, maintenance, diagnostics, repairs, asset inventory and other field related sustainment and logistical work. Participate in the test and evaluation of pending software and hardware upgrades at the warehouse laboratory and test bed. Perform constructability and maintainability design reviews. Will be strategically located near the warehouse lab/test bed (for ease of continuous training, system testing, field deployment planning, etc.) and deploy to POE sites worldwide as needed to perform field support work. Will support deployment planning operations. Perform site surveys collecting required data (including electrical and HVAC requirements) to successfully plan and execute system deployment. They are able to perform both software and hardware maintenance and system repair as well as infrastructure (electrical systems, HVAC, generators, etc.) installation and sustainment. They will perform preventive maintenance, checks, and services (PMCS). They perform inspection and trend failure analysis, fault isolation, repair, calibration, and alignment of mission systems for optimal system performance. They are skilled in performing Root Cause Analysis (RCA) of failed components and incorporating the findings into future maintenance procedures to reduce unplanned failure and thereby increase system availability. They are skill in performing Failure Mode Effects, Criticality Analysis (FMECA) and incorporating the findings into future maintenance procedures. They are skilled in performing predictive inspections using advanced technologies such as thermography and ultrasonics in order to identify impending component failure prior to system failure. They execute all system installation, maintenance, and repair using an approved computerized maintenance management system (CMMS) which tracks systems readiness, maintenance events, failures, and other similar critical data. They perform maintenance and user training while on site in coordination with training personnel. They perform asset inventory when on site and provide that data to asset inventory management staff.
At ATS, you will be eligible to participate in a comprehensive benefits package such as: healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here Employee Resources.
Equal Employment Opportunity / Affirmative Action
ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.