What are the responsibilities and job description for the Mindful (Medallia) Callback Integration Consultant - Remote work position at Acclaim Systems?
Mindful (Medallia) Callback Integration Consultant
Skills Required:
Mindful, Web SCB and API integration are required
Job description
Add six additional languages to the Mindful SCB platform. Includes all changes that need to be implemented on the IVR to include the prompt for a scheduled call back. Additional changes require PS changes on VCC for agent availability and separate skill for scheduled call back per language. Cantonese, Mandarin, Vietnamese, Korean, Armenian, & Tagalog
Multi year development, support project
Remote work.
If interested, please send your resume with rate/salary expectations.
Regards,
Sandy Kalantri
215-431-1397
sandy@acclaimsystems.com
www.acclaimsystems.com