What are the responsibilities and job description for the AWS Certified Solutions Architect position at Acclaim Systems?
*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations.
Required Experience
- Contact center architecture experience
- Hands-on AWS platform experience
- IVR / HIVR design, call flow scripting
Good to have
- CRM integrations: Salesforce, ServiceNow, or equivalent
- AWS services: Lambda, DynamoDB, S3, Kinesis, CloudWatch, IAM, Connect Wisdom, Contact Lens
- Infrastructure as Code (IaC) using Terraform or CloudFormation with AWS tagging governance
- AWS cost optimization including Reserved Instances and Savings Plans