What are the responsibilities and job description for the House Supervisors position at ACCESSSTAR COMMUNITY LIVING SERVICES?
Position Overview: The House Supervisor is responsible for overseeing the planning, implementation, and management of all aspects of the program. They play a crucial role in ensuring the delivery of high-quality services, coordinating staff members, maintaining compliance with regulatory standards, and promoting the overall well-being of clients.
Key Responsibilities:
- Client Care Oversight:
- Ensure the physical and emotional well-being of clients by overseeing daily operations.
- Coordinate healthcare services, appointments, and medication administration.
- Monitor the implementation of individual personal supplies, safety protocols, and treatment plans.
- Conduct assessments and develop safety plans/protocols.
- Staff Management:
- Provide leadership and guidance to staff members, including training and onboarding.
- Manage personnel files, training compliance, scheduling, and performance evaluations.
- Supervise direct support professionals and ensure adequate staffing levels for client needs.
- Administrative Tasks:
- Maintain accurate client records and documentation.
- Manage client petty cash, program expenses, and budgets effectively.
- Ensure compliance with regulatory requirements and licensing standards.
- Handle correspondence, inquiries, and communications with stakeholders.
- Review services implementation and complete assessments as necessary.
- Facility Management:
- Maintain a safe, clean, and comfortable environment for clients.
- Oversee routine maintenance and repairs, manage supplies inventory, and equipment.
- Ensure compliance with safety regulations and accessibility standards.
- Program Development and Implementation:
- Develop individualized support plans for clients and organize activities.
- Facilitate community integration and participation opportunities.
- Implement quality improvement initiatives to enhance services.
- Communication and Liaison:
- Communicate effectively with clients, families, stakeholders, and other service providers.
- Liaise with healthcare professionals, social workers, and emergency services.
- Emergency Preparedness and Crisis Management:
- Develop and implement emergency response plans.
- Provide immediate support and assistance during crises or emergencies.
- Collaborate with emergency services and other agencies as needed.
- Training and Professional Development:
- Provide ongoing training and education for staff members.
- Support staff in their professional development goals.
Qualifications:
- Preferred Bachelor's degree in social work, psychology, human services, or a related field.
- Previous experience in program management or related administrative roles.
- Strong leadership and interpersonal skills.
- Excellent communication, organizational, and problem-solving abilities.
- Knowledge of regulatory requirements and best practices in the field.