House Supervisor (Falmouth)

Position Overview: The House Supervisor is responsible for overseeing the planning, implementation, and management of all aspects of the program. They play a crucial role in ensuring the delivery of high-quality services, coordinating staff members, maintaining compliance with regulatory standards, and promoting the overall well-being of clients.

Key Responsibilities:

1. Client Care Oversight:
   • Ensure the physical and emotional well-being of clients by overseeing daily operations.
   • Coordinate healthcare services, appointments, and medication administration.
   • Monitor the implementation of individual personal supplies, safety protocols, and treatment plans.
   • Conduct assessments and develop safety plans/protocols.
2. Staff Management:
   • Provide leadership and guidance to staff members, including training and onboarding.
   • Manage personnel files, training compliance, scheduling, and performance evaluations.
   • Supervise direct support professionals and ensure adequate staffing levels for client needs.
3. Administrative Tasks:
   • Maintain accurate client records and documentation.
   • Manage client petty cash, program expenses, and budgets effectively.
   • Ensure compliance with regulatory requirements and licensing standards.
   • Handle correspondence, inquiries, and communications with stakeholders.
   • Review services implementation and complete assessments as necessary.
4. Facility Management:
   • Maintain a safe, clean, and comfortable environment for clients.
   • Oversee routine maintenance and repairs, manage supplies inventory, and equipment.
   • Ensure compliance with safety regulations and accessibility standards.
5. Program Development and Implementation:
   • Develop individualized support plans for clients and organize activities.
   • Facilitate community integration and participation opportunities.
   • Implement quality improvement initiatives to enhance services.
6. Communication and Liaison:
   • Communicate effectively with clients, families, stakeholders, and other service providers.
   • Liaise with healthcare professionals, social workers, and emergency services.
7. Emergency Preparedness and Crisis Management:
   • Develop and implement emergency response plans.
   • Provide immediate support and assistance during crises or emergencies.
   • Collaborate with emergency services and other agencies as needed.
8. Training and Professional Development:
   • Provide ongoing training and education for staff members.
   • Support staff in their professional development goals.

Qualifications:

• Preferred Bachelor's degree in social work, psychology, human services, or a related field.
• Previous experience in program management or related administrative roles.
• Strong leadership and interpersonal skills.
• Excellent communication, organizational, and problem-solving abilities.
• Knowledge of regulatory requirements and best practices in the field.