What are the responsibilities and job description for the Administrative Assistant - Customer Service position at Access Systems - Sales & Administration?
Job Type: Full-Time
Job Location: Onsite – Waukee Office
Hours: Monday–Friday, 8am–5pm
Access Systems, a dynamic and fast-growing company, is actively hiring an Administrative Assistant to join our expanding administrative team. You will assist our customers with a variety of requests—compensation up to $20/hour.
What You'll Be Doing:
- Handles customer communication, both for phone and email, providing exceptional customer service in each interaction.
- Provide support to the sales and service team in a timely and professional manner.
- Review customer feedback and provide notes and updates for management.
What We're Looking For:
- 1-3 years of office experience preferred.
- Excellent verbal and written communication skills in all customer interactions.
- Ability to "think on feet" when working with customers.
Join Our Team and Enjoy:
- Full Benefits Package, including Medical, Dental, and Vision Insurance.
- Matching 401(k) Retirement Savings Plan.
- Continuous Training Opportunities and Career Advancement.
- Company Events, Team Events, Holiday Banquets, and Incentive Trips.
- Position located in our state-of-the-art campus in Waukee that includes an onsite gym, employee lounge, and much more
At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.