What are the responsibilities and job description for the Entry-Level Field Service Technician position at Access Systems - Operations & Service?
Job Type: Full-Time
Job Location: Cedar Rapids, IA Territory
Hours: Monday–Friday, 8am–5pm
Are you seeking a dynamic, customer-facing role offering variety, flexibility, and autonomy? If you're ready to break away from the monotony of a manufacturing or assembly line, our Maintenance Technician position is perfect for you!
Why You Should Consider a Maintenance Technician Career:
- Compensation: Starting salary up to $45,760/year. Company car, laptop, tools, and phone allowance are provided. Full benefit package with employer-paid disability and life insurance.
- Start and End Your Day at Home: Skip the daily office check-in, your company vehicle goes home with you, so you begin and end each workday from your home.
- Opportunities for Growth: We invest in your development with training and the potential for career advancement in a fast-paced environment: annual reviews and compensation increases based on performance.
- Daytime Hours Only: Enjoy a predictable first-shift schedule with no night shifts or weekends, allowing you to maintain a healthy work-life balance.
- Variety Every Day: Say goodbye to repetitive tasks! As a Maintenance Technician, you'll be out in the field, troubleshooting and maintaining equipment at different customer sites, ensuring no two days are the same.
- Flexibility: Take control of your schedule! Unlike factory positions, you'll have more independence in managing your workload and day-to-day tasks with no micro-management.
- Customer-Facing Role: Use your communication skills! You'll interact directly with customers, providing high-quality service, answering questions, and ensuring satisfaction.
- Healthy Culture: An environment with a work-life balance, where we work hard and play harder. Team outings, employee appreciation events, and holiday party.
Key Responsibilities:
- Perform maintenance, troubleshooting, and repairs on customer equipment in the field.
- Communicate effectively with customers to diagnose issues and provide solutions.
- Manage and maintain accurate inventory of tools, parts, and supplies in vehicle stock.
- Complete technical training as assigned, maintain knowledge and continuously work to expand knowledge of new equipment.
- Travel to various customer sites within the assigned region.
What We're Looking For in a Maintenance Technician:
- Excellent communication skills and a customer-first mindset.
- Technical aptitude with a desire to learn – we will train you!
- Valid driver's license and clean driving record.
- Ability to lift up to 70 pounds.
Join Our Team and Enjoy:
- Hands-on custom-tailored training with the opportunity to shadow our current technicians.
- Full Benefits Package, including Medical, Dental, and Vision Insurance all starting the first full month after start date.
- Paid Time Off and Paid Holidays.
- Matching 401(k) Retirement Savings Plan.
- Continuous Training Opportunities and Career Advancement.
- Company Events, Team Events, Holiday Banquets, and Incentive Trips.
At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.