Clinical Intake Liaison

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is:

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Location: Newburgh, NY

Salary: 75,000 to 82,500 (based on license)

Hours: M-F 930 am to 6 pm

OVERVIEW OF PRIMARY RESPONSIBILITES:

As outlined above, this role blends direct clinical service with administrative and communications functions. The Referral Liaison/Intake Specialist must have an established clinical skillset enabling the completion of intake clinical functions, as well informing productive case consultation and parsing of referral documentation. The administrative and communications functions require strong interpersonal skills, strong verbal and written communication, and strong organizational skills and attention to detail. In functioning as Referral Liaison, this clinician will maintain and develop productive relationships with key players among frequent referral sources, promoting mutually beneficial outcomes for Access Behavioral Health programs, our clients, and our community partners along the care/service continuum.

PRIMARY FUNCTIONS:

• The Referral Liaison/Intake Specialist will establish and maintain collaborative relationships with area referral sources, including hospitals, schools, courts/correctional facilities, and others as indicated by necessity.
• The Referral Liaison/Intake Specialist will maintain data set to ensure agency adherence to OMH hospital discharge/follow-up appointment regulations and inform internal strategic decision-making.
• The Referral Liaison/Intake Specialist will exercise clinical judgement in advocacy and inquiry to promote adherence to best practices in hospital discharge/care transition planning, and will apply this skillset to initiating internal care planning and care coordination.
• The Referral Liaison/Intake Specialist will balance this administrative/coordination workload with their participation in the direct service aspect of the intake process, including the completion of Initial Assessments and Initial Treatment Plans.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

The Referral Liaison/Intake Specialist will serve a critical role as a primary outward-facing point of contact, representing our expansive Access Behavioral Health programs in interacting with community partners along the care/service continuum. As such, role will receive organizational support from Behavioral Health leadership, and will work collaboratively with program and site leadership from among our various programs. 

QUALIFICATIONS AND ATTRIBUTES:

• Licensed Clinician (LMSW/LCSW/MHC-LP/LMHC)

EDUCATION AND EXPERIENCE:

• Master’s Degree in clinical discipline, 2 years of post-licensure experience.

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to access all rooms in a 2-story home
• Able to work in open space floor plan
• Must be capable to move throughout work day
• Occasional lifting of > _25 pounds

An Equal Opportunity Employer, including disability and Veterans